Metro by T-Mobile at 3825 Tyrone Blvd N Ste A offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is friendly, knowledgeable, and eager to assist customers in choosing the best plans, which include unlimited talk, text, and data options. Customers have praised the team for their patience, professionalism, and genuine care, often describing the service as excellent and caring. Many visitors come in for phone upgrades or repairs, and the staff helps them select affordable 5G phones and provides helpful tips to avoid issues like unwanted pop-ups. One employee was notably recognized for his passion and patience during the phone selection process, making the experience comfortable and exciting. Even when technical problems occur, such as activation issues, the team demonstrates dedication by going above and beyond. In one case, the district manager personally called to resolve an activation problem, showing a high level of care and commitment. Customers appreciate the team’s effort, understanding, and the respectful treatment they receive. Overall, Metro by T-Mobile at this location is known for friendly, professional, and caring customer service, making it a trusted choice for mobile needs in the area.
Switched my account to T-Mobile and Thomas helped me w the process
July 2025
Thomas helped me migrate to tmobile and explained everything to me and got me an iphone 16e for $2
June 2025
I bought a phone online and customer service messed the whole thing up so I came to the Tyrone store and Thomas was able to help me get the phone started again. Thank you.
