Metro by T-Mobile at 3825 Tyrone Blvd N Ste A offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is friendly, knowledgeable, and eager to assist customers in choosing the best plans, which include unlimited talk, text, and data options. Customers have praised the team for their patience, professionalism, and genuine care, often describing the service as excellent and caring. Many visitors come in for phone upgrades or repairs, and the staff helps them select affordable 5G phones and provides helpful tips to avoid issues like unwanted pop-ups. One employee was notably recognized for his passion and patience during the phone selection process, making the experience comfortable and exciting. Even when technical problems occur, such as activation issues, the team demonstrates dedication by going above and beyond. In one case, the district manager personally called to resolve an activation problem, showing a high level of care and commitment. Customers appreciate the team’s effort, understanding, and the respectful treatment they receive. Overall, Metro by T-Mobile at this location is known for friendly, professional, and caring customer service, making it a trusted choice for mobile needs in the area.
Quick easy, no hassle in and out service. Thomas was easy to work with and a good customer service representative.
July 2026
Brought in an unlocked t-mobile phone that was unlocked, but there was an issue, and a different metro was unable to connect it. Walked into this store. Thanks to DIEGO and all his hard work. He was able to not just figure it out in just a few minutes. But got it to work. Great job ! Reccomended metro store.
June 2026
Switched to t mobile and got an affordable plan w a nice phone.
