Walgreens Pharmacy has received a mix of reviews, with some customers expressing frustration with the pharmacy's understaffing and long wait times, while others have had positive experiences with the staff's professionalism, warmth, and resourcefulness. The pharmacy appears to be facing challenges due to the COVID-19 pandemic, leading to staffing issues and high demand. Some customers have reported difficulties reaching the pharmacy by phone and experiencing long hold times. However, others have praised the staff for their efforts, with one customer highlighting the exceptional service provided by an employee named Kim. Despite the challenges, the pharmacy has also received positive feedback, with customers describing the staff as professional, warm-spirited, helpful, and resourceful. One customer was particularly grateful for the assistance of an employee named Celine, who went out of her way to help the customer obtain their needed medication. Overall, while the pharmacy may be experiencing some operational difficulties, many customers have expressed appreciation for the staff's dedication and willingness to assist during these challenging times.
They can't full a prescription due to supply shortage but fail to admit that they're the ones responsible for accepting new patients and causing demand to spike above supply. Data that they have and can make informed decisions based on.
March 2026
Horrible pharmacy, messes up your order and then there is a 30 minute wait to talk to anyone. Then they mess it up again and you have another 30 minute wait to fix it, again. I really couldn't design a system to be more frustrating for the customer.
February 2026
They do not work well together or communicate what they tell each other. 8 people in line they closed the drive through and 1 person at the counter. This was for the 15 minutes I waited for my stuff help 1 then 2 show up.
