Walgreens Pharmacy has received a mix of reviews, with some customers expressing frustration with the pharmacy's understaffing and long wait times, while others have had positive experiences with the staff's professionalism, warmth, and resourcefulness.
The pharmacy appears to be facing challenges due to the COVID-19 pandemic, leading to staffing issues and high demand. Some customers have reported difficulties reaching the pharmacy by phone and experiencing long hold times. However, others have praised the staff for their efforts, with one customer highlighting the exceptional service provided by an employee named Kim.
Despite the challenges, the pharmacy has also received positive feedback, with customers describing the staff as professional, warm-spirited, helpful, and resourceful. One customer was particularly grateful for the assistance of an employee named Celine, who went out of her way to help the customer obtain their needed medication.
Overall, while the pharmacy may be experiencing some operational difficulties, many customers have expressed appreciation for the staff's dedication and willingness to assist during these challenging times.
They do not work well together or communicate what they tell each other. 8 people in line they closed the drive through and 1 person at the counter. This was for the 15 minutes I waited for my stuff help 1 then 2 show up.
November 2025
Good experience. Even changed my co-pay when I questioned my insurance wanted $20 and she changed it to Goodrx with a zero co pay. A definite win-win for me!
September 2025
This pharmacy does need help. They are so understaffed I'm sure it drives them crazy. I have never had anyone be rude to me but I have had problems with them not answering their phone and being hanged up after being on hold for 40 minutes. Management needs to get them help!
