7-Eleven is a popular convenience store chain that offers a wide range of products and services. While the majority of customer experiences are positive, with the store being described as "nice, big, and clean," there have been some instances where the customer service has fallen short. One customer reported feeling uncomfortable due to an employee's behavior, describing the employee as "a short guy" who spoke with a "broken, foreign accent" and made the customer feel like they were doing something wrong while trying to decide on a drink. This employee was also said to have a "cocky little attitude" and poor customer service skills. However, other customers have had more positive experiences, with one praising a cashier named Adriana for her friendly and polite demeanor, noting that her smile helped turn a bad day around. Additionally, customers have been pleased with the store's availability on holidays, such as Christmas Day, and the courteous employees they have encountered. Overall, 7-Eleven appears to be a convenient and generally well-liked business, but the quality of customer service can vary depending on the individual employee. The company may benefit from additional training or oversight to ensure a consistently positive experience for all its customers.
How do you hire people that don't speak any English or act like they don't understand the language? This is Everytime I go to the location.
June 2024
Thanks Yupi. Good looking out. Great employee and beautiful also.
June 2022
So far the best 7 eleven I've been so far the cashier Adriana was very nice and polite loved her smile thank you Adriana I was having a really bad day and a sometimes people don't know how powerful is a smile ?