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September 2023 by Monica S.
FLEAS!!! Groomer was ok but my dog came back infested with fleas. Never seen so many!! I also didn't like keeping my dog in a cage for almost 6 hours. We made a morning appointment but wasn't able to pick her up until the evening. I had called 3 times to see if she was done but they kept saying almost. We then had to have them trim her ears while we waited because they missed it. Won't be going back.
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July 2023 by Stephen Akard
Staff was very sweet and helpful. Will definitely return.
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January 2021 by Juanita W.
I took my sweet pup in today to get her nails clipped. I was there right at 10am, and they we're open, staffed up, and ready to go. The lady who clipped Madison's nails was calm and gentle with her, but still moved quickly. They have moved away from a retail focus, but I was still able to get locally baked peanut butter treats which Madison really enjoyed. Love to see a locally-owned business pivot during Covid and find a business plan that allows them to keep serving our community.
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August 2020 by Vanessa L.
We take our dog Chloe to downtown Sanford often- and the dog park as well. We've passed by this little hidden gem a hundred times and we finally decided to give it a try. It's a very nice size store with doggy toys, collars, leashes, treats and they offer grooming. We wanted to get some of the dog treats at their bakery section. The owner was very pleasant and helped us decide on what to get her. We got 3 oversized treats that were in shapes of a surfboard, a sun and an ice cream cone.She threw in some sample treats that are made of chicken locally in New Symrna. But the treats made our baby sick as can be! Outside of that tiny hiccup it was overall a positive experience.
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February 2020 by Amanda C.
I've had mixed experiences with the grooming. There's one woman who is very patient and kind and another that is very impatient and I would not trust with my dog if I was not there. It's a shame that one person ruins it because the other employees are welcoming and pleasant.
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February 2020 by Jackie M.
Helpful employees. And semi easy to use dog wash stations. So convenient that it's right across street from park.
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October 2019 by L D.
This place is charging for services they don't perform. They over-book the clients, then spray a deodorizer on your pet in hopes you don't notice they didn't do the bath you paid for! Sloppy nail trimming. Awful hair cut on my pup. The groomer bathes the dog before the cut. Why??? My pup had a load of loose hair on her coat and she smelled awful. I couldn't get the deodorizer spray off her coat. I bathed her twice. Why are these people still in business? I paid over $80 for this treatment. What is wrong with you people?
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January 2019 by Kimberly G.
I love the DIY bathing option, today I tried the drop off package because my 11 month old german shepherd was due for a nail trim, I lived not having to fi it myself, my only issue was she came to me smelling like wet dog, and shes still really damp:( otherwise im happy
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December 2018 by Joshey V.
Best place in town to wash your pups !! Great selection on clothes, food, & more ! Would 100% recommend to friends and family !