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January 2024 by Andrew Pope
I needed new frames for my glasses. The frames I needed were a few years old, so they weren’t carried there anymore. The lenses I have are very expensive and the prescription is still the same as today. They took the time to explain that wasn’t a worry and ordered the frames I needed. Visionworks even gave me a 25% discount. Thank you Visionworks
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January 2024 by Austin C. LeVigne
Visionworks in Sanford on Rinehart Rd is Now Open
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January 2024 by Tee
Quick and easy service for adjustments !
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December 2023 by Elena DeLuca
Great experience, Sonya was amazing.Very knowledgeable and professional.Thank you :)
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December 2023 by Ladye Cox
Great service when seeking new frames for new lenses prescription!
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November 2023 by HMTZC TV
Visited this location for the first time. Two employees present and no welcome greetings. I was the only customer in the store. Took a few minutes before I was recognized and greeted. Prices are outrageous. They play the numbers game with the lenses cost and their supposed BOGO offers.
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November 2023 by Knoxville Sunshine
Anthony GP manager is awful customer service.Will not honor warranty.My glasses have been defective since day one. They have repair severaltimes. I called to ask if hewould help me purchase another pair .Told to take business somewhere else.Never again
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September 2023 by George Williams
All the staff both at the optometrist section and the glasses sales section are polite and professional. I never felt like someone was encouraging me to not use my discounts and my insurance which I have failed at other vision stores. Knowledgeable about my vision insurance and flexible when I asked the options for putting new lenses in an existing pair of sunglass frames I have. Wide selection of frames available and in different price ranges.
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September 2023 by Griselle Rivera
Excellent experience!Dr. Truong takes time to evaluate her patients. She listens and gives recommendations.Vision works associates are great!They help you choose the glasses that are good for you.Warranty is also a plus!
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September 2023 by Joanna Rand
They are always very helpful when needing adjustmen to frames and glasses you have purchased there.
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August 2023 by Elenita Poekhan
I like the visioworks in Sanford the customer service is excellent
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July 2023 by S A.
The only reason for 3 stars and not just one is because of the doctor. She is AMAZING. I hope she reads this in fact, and addresses her lackluster miserable crabby staff. When you walk in you feel like you're imposing, it's extremely uncomfortable. I've been several times over the years and my husband and I cringe when we have to deal with the front staff. These people should not be in customer service, and I rarely feel compelled to write reviews. They also don't bother to call you when your glasses are ready, and that's twice now, so it's not a fluke. It seems par for how they act. From now on I will take my prescription from the doctor and shop elsewhere for frames.
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June 2023 by Joe Puhl
The team in the atmosphere is very friendly, and efficient. Although I have to wait now for two weeks for my lenses to be remade. I’m trusting that that was the right decision and 100% satisfaction is just around the corner.
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June 2023 by David Hubbard
Omg this team is amazing !! Dr. Truong is amazing!!! Her staff is amazing !!! So friendly they are all so personable and so sweet!! These are the best professionals in the industry !! They make you feel so comfortable! I’m sure his isn’t a rushed experience the doctor is so generous and very thorough. Got a great deal on my glasses and my contacts price was cheaper than the online places !!!! I highly reccomend them!! My first visit was in the mall and they moved when I had to go back for the second half of my contacts visit! The new facility is state of the art all new equipment !!!! It’s perfectly clean the air conditioning feels so good and it just smells new !! I love all their smiling faces !!! I love just stopping by to say hello because they are all just sooooooo sweeeet!!!! Thank you team so very much !! Cheers to a life time of vision visits with these folks !!! I highly reccomend!!!!! With superb accommodations !!! Visit them asap !!!!!!! Ty Ty Ty !!!
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May 2023 by derrick phipps
The most amazing experience. I felt comfortable the entire time and the staff made sure I stayed informed every step of the way. Caring, knowledgeable, professional and organized. And the Dr. was Absolutely the best hands down.... I recommend Vision Works for vision needs of any kind. Thanks again.
