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February 2024 by Valerie Nation
Yes they have reopened after hurricane Ian! Beautiful displays, and great lighting and it’s big! The staff is great and helpful! Love the styles, so glad you’re back!
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December 2022 by Michelle Ashton
support our Original Chico'skeep us alive!!? we need you America??#sanibelstrong#chicosloveWE LOVE YOU
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June 2022 by Nancy Black
Returned a bra. No problems. Nice gal! Always a delight to go there!
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May 2022 by Paul Beyer III
1st Chicos ever. Cool vibe with great clearance selection. Very friendly staff.
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May 2022 by Deborah Mulqueen
Attentive staff, my happy place! Always a pleasure
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April 2022 by Bill Wiz
We have shipped at Chicos for yearsAnd this Chico at Sanibel is the first of many more chicos to comeBut no size 0'sHmmm why not?Popular size?Then stock more zeroes
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February 2022 by Christine B.
Really well organized store and I liked that it had Soma upstairs. I was shocked when I got to the register that a lot of what I bought was on sale which was an extra bonus!
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February 2022 by Andrea Zubey
I love the clothing, always a good fit. Very helpful staff
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January 2022 by Kim Liakos
Great customer service. As a long time Chico's shopper, it was cool to be in it's flagship store!
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August 2021 by Merrilee MusicGirl
Leslie, one of the associates, was great! She helped with sizing for 3 of us (me, mom, & sister). If we had incorrect size, she pointed out & got correct size. Also told us what they didn't have & could order. She was honest with what looked good & not so good. I've visited sanibel Island twice & gone to this Chico's both times, they do not disappoint! I'll be going back next year, fingers crossed!Also, stores in this strip mall charge $200 & up for a shirt. Yes, just a shirt. Chico's is better quality & service than those other stores! 2 years later, I still wear all purchases. Granted covid, but see myself wearing these clothes for another year at least.
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July 2021 by carolyn adkins
Love Chico’s ,Have bought there clothes for yrs. But finding of late sizes are not the same as used to buy my size always fit now you are all over the place in sizes. And the have moved from Bell tower and the drive is way too long to be a regular shopper.wish they would open store in iCape Coral Fl.
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August 2020 by Debbie R.
This is an amazing location of this store in the cutest island around. They have the nicest staff that are so helpful in every way. The size of the store is pretty large so their selection is very nice. Highly recommend visiting this store and help support the island of Sanibel!
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May 2020 by Mary W.
This review is for corporate headquarters and their policies and processes, not any individual store. I ordered multiple clothing items from my local Chico's. Sad to say, most of the items didn't work out for me. On April 8, 2020, I returned those items via USPS and have that receipt. By April 24th, I hadn't gotten any notice that my items had been received by Chico's, so I called HQ. No items had been received. The person I talked to told me that when they do receive the items, they allow 14 business days (essentially 3 weeks by my calculation) to process the returns, and another 14 business days to process the credit. Since it takes about 10 seconds for them to charge your card I do not understand this at all. Six weeks to process returns!? Now, 17 BUSINESS days after I sent the items, still no notice of receipt of the items. (I sent items back to Nordstrom on April 8, at the same time and post office as the Chico's items, and my credit card had already been credited on April 24). I don't know where the hangup is, but this doesn't work for me. I would have returned the items in person, just to avoid this kind of situation, but under the current pandemic restrictions, that option wasn't possible. This complaint has to do with the company not having an organized and timely return process. I want my money back. Now. 5/8/2020 Update: It is now one month exactly from the day that I took my packages to the post office. One for Chicos and one for Nordstrom and the Nordstrom package has already been received, processed and my account credited as of April 24. As of today, there has been no notice to me that the Chico's returns were received. Just to be sure, I checked with my credit card yesterday and no credits have been made to my account. Unacceptable. I've been a customer of Chico's for over 20 years, but I am going to make it a point to find another retailer for clothing purchases. This just isn't worth the aggravation (and lost money). 5/14/20 - My credit card was credited a couple of days ago. People can decide for themselves if this works for them or not 5/14/20 - Apparently this saga is not over. In today's mail, I received back 3 items with a form and a check mark beside "no receipt". I sent back ORIGINAL receipts for everything I had. And, all items were ordered at the same time, from the local Chico's, during I think 2 different calls. Some items were shipped from that store, some items were sent from other places. So, I will still have to deal with this issue. Over it.
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February 2020 by Callie Russell
Lovely store
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October 2019 by Joanna Freiberger
I had 3 transactions on 9/23/19 & 1 on 9/27/19 from this store on my debit card. But, ironically was at my job & home in Nebraska. It's been disputed with my debit card institution & turned over to the police. I will also be contacting the better business bureau.
