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January 2024 by Bari Norris
There were two people working and the older lady was very rude. They have a public restroom for paying customers and the older lady refused to let me use it. I had over $300 worth of merchandise I was carrying around and put it all back. I definitely would not shop here again.
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December 2023 by BL N.
There were two ladies working. The older lady was very rude. They have public restrooms for paying customers and the older lady refused to let me use it. I had $300 worth of merchandise in my arms and put it all back. I would not return to shop here.
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October 2023 by Wesley A Halik. Jr
Great merchandise selection and
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September 2022 by Linda Thacker
Great place to buy Sanibel and beachy treasures, any kind of shirt or hoodie that you would like and jewelry,sandals and kid stuff.
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September 2022 by Rae Johnson
Beware! Poor quality and rude staff. Won't refund damaged items. Return policy not posted anywhere.
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August 2022 by Kimberly Fry
Awful employees argue with customers. It apparent the new ownership is not as it once was. I was appalled by the behavior of the older woman working there. We visit the island often. We will not be back. The signs for the sales are decieving and prices are skyrocketing. It's a shame we've shopped here for 15 years
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July 2022 by Scott Wolke
Will never shop here again, bought Sandals, had them on my feet less than a few minutes after getting back to the condo, decided I did not like them and tried to return them. Was told they do not do returns, it was either store credit or find something else of equal value. Will never shop here again and I advise you do not either.
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June 2022 by Heidi Krueger
Good selection of tshirts, shoes and lots of tourist type clothing. My daughter did find a cute dress. However, the staff was extremely rude and as we were standing In line to check out, there were two lady staff members laughing at us. This is obviously a problem for their store because other reviews say the same thing. If they get better control over their workers and hire people that act professionally we may go back.
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June 2022 by Lisa Cimbolo
HORRIBLE customer service!!!!!!!!!!!!!!!!!! Young African American girl was working in shop when my husband and I came in to buy sandals. we found ONE pair his size that he liked. We took them to the counter to pay and the young lady was attempting to take off the sensor which was not put in a great spot and she was having to use a pair of pliers to break it apart... no joke. She stopped trying to remove the sensor and wanted us to pay and when I told her I wanted to see the sandals condition after sensor was removed before paying. She then down the sandal and walked away to the area where the sandals were located without saying a word! We were lost, I walked up to her and asked her what she was doing and she said getting another sandal since I did not trust her. I reached out to touch her arm in a kind way to say it was not her I did not trust that the sensor placement was not her fault but I did not want to pay to only return them immediately if they got damaged in the attempt to remove the sensor. And I knew that this was the only pair, believe me we looked. She snapped at me "do not touch me" in a very loud voice, stormed back to the counter as if I had hit her!! Needless to say we left and will never return to the store. I have made several attempts to call the store and the phone listed has a nonsense like vm so I am not confident it is the correct number. I would hope the owner would like to know about this incident but I did my part.... But I do recommend steering clear, there are so many other very friendly shops that would appreciate the business and will actually be nice and professional. Shame this area is such a great place, to have an employee like this is a mark on this shop, which is unfair to everyone involved. Even this young lady, who needs to be counseled to help to be a better employee and frankly a better human!
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June 2022 by kate langhorst
Great shop - wide selection of higher end (Maui Jim, Reef sandals, and dippin daisys) and lower price options. I tried on several suit options with ease and found a cute summer dress.
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May 2022 by Shannon Donohue
Super disappointed. I bought an overpriced shirt that I loved and was willing to pay for. Washed it once. The graphic all peeled off and now the seam on the sleeve is ripping. Do not buy anything here! Not worth it. Few souvenir shops to choose from and they know it. Save your money and just collect the shells!
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May 2022 by Joseph Pilz
Not sure if they just moved there or what. Unopened boxes all over. Very small selection of men's clothing scattered about.Very frustrating trying to look for a souveigner before leaving the island.But on a good note, they were open, unlike all the others on a Monday night!
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April 2022 by Sarah S
WARNING: Surfstyle "Sunglasses" they sell DO NOT have UVA or UVB protection! They WILL PERMANENTLY DAMAGE YOUR EYES if worn outdoors. Woman would not allow me to exchange them so I just left them at the store. Not all polarized "sunglasses" are uv protected. Sunglasses that lack necessary UV-blocking lenses will cause your pupils to dilate. This increases the amount of harmful solar radiation your eyes are exposed to, increasing your risk of developing eye conditions like cataracts, retinal tissue damage and macular degeneration.The receipt says that unopened items may be exchanged within 7 days. It was not even an hour after purchasing that I came back and was told no exchanges. The "sunglasses" had the tag on and I hadn't even worn them. left the product there. Usually when I have company I recommend this store because I like to support local businesses, but I will never do that again. Not that upset about the $26.61 I lost, but I am upset they are misleading people. I see tourists with these glasses on biking around and at the beach, they are unknowingly doing permanent damage to their eyes.Sales staff is somewhat nice on the plus side I will say.
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March 2022 by Sarah S.
WARNING: SURFSTYLE "Sunglasses" they sell DO NOT have UVA or UVB protection! Woman would not allow me to get a refund or exchange on them so I just left them at the store. They WILL damage your eyes if worn outdoors. Sunglasses that lack necessary UV-blocking lenses will cause your pupils to dilate. This increases the amount of harmful solar radiation your eyes are exposed to, increasing your risk of developing eye conditions like cataracts, retinal tissue damage and macular degeneration. Sales staff somewhat nice on the plus side I will say.
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March 2022 by Angela Schroeder Malone
Great store with a little of everything. Fair prices and unique items. Highly recommend