AAA Sarasota offers a wide range of services, including travel planning, insurance, and membership services. Customers have consistently praised the branch for its excellent customer service and responsiveness. In one instance, a customer needed roadside assistance for a dead battery, and a service truck arrived within half an hour. The mechanic, Jeromy, was professional and efficient, getting the customer back on the road quickly. Another customer had a positive experience while visiting the branch for a travel document. The agent who assisted them was described as extraordinary, kind, and courteous, and the customer left feeling very happy with the service. The Sarasota office is praised for its helpful and knowledgeable staff, as well as its great resources and free assistance. Customers have appreciated the office's larger size, convenient location, and pristine bathroom facilities. AAA's services have also been praised for their reliability, with customers recounting instances where they received swift assistance when locked out of their car or when their vehicle broke down. The company's coverage for bicycle-related issues has also been highlighted as a valuable benefit. Overall, AAA Sarasota is described as a great place to call for insurance, travel information, and other services, with a focus on outstanding customer service.
Had a very weird incident happened with my initial sign up and spent over an hour being transferred around. I want to give a special shout out to Laura at their location because she was amazing. Went the extra effort, the extra step to make sure that I was taken care of, and I will remember that for my future needs.
August 2025
Helpful professional staff of offering travel services and financial services addition to regular
July 2025
I had a flat tire and had to use roadside assistance. The individual who came out to help me change my tire, I believe his name was Nick, was awesome!!! Very friendly, knowledgeable, and even helped me put my 10000 reusable grocery bags back in my car. You're lucky if you get Nick!!! Thank you again :)
