ADT Security Services is a leading provider of security and automation solutions for homes and businesses in the United States. They offer 24/7 customer support and focus on providing fast and quality responses to help customers feel safe and empowered. Some customers have faced issues, such as equipment problems and difficulty with replacement parts, but efforts are made to resolve these concerns, like scheduling service visits. Customers have praised representatives for their outstanding service, with responses almost immediate and support going above and beyond. Overall, ADT is committed to improving customer experience through quick assistance and dedicated staff, making security more accessible and reliable for its clients.
Best Ever Tech. Named Scott and a Great Electrician Named Barry! Best Ever. Will Always use ADT!!!
August 2024
My experience with having Ken as my ADT representative was outstanding. Ken made sure to respond to my questions almost immediately. He made himself available to support me with any problems I may have experienced. Ken went above and beyond with customer service and I will continue to be a longstanding ADT client.
June 2024
Had ADT upgrade the system that was here. Tech was great.
