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February 2024 by Michelle Stuart
The customer service at this company is not equivalent to the price of its products. I placed an order Dec 16. It arrived Feb 23, incorrect. When I contacted Anthropologie, then indicated I had to return the item and they would send a replacement. They would not ship the corrected item until the other one was returned to the warehouse. Based on the length of time of original shipment, I can only imagine how long that will take. Then, they wanted to charge me $5.95 to return the item they shipped incorrectly. I will not be shopping with them again.
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January 2024 by The Eckhouse
If only this location enjoyed their job of helping people vs texting on phones and cleaning. 1 girl basically body shamed me while another let me where a dress as a skirt - and when I bought stuff on clearance the other girl said yeah it’s cheap because they want to get rid of it…Wow thx for the awesome experience. This is why online shopping will win - these people suck at service or was it just they didn’t want to serve me. ??
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December 2023 by Hanny M
Cute shop for unique items. It’s a bit like a boutique and not just regular store.
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May 2023 by Pamela Francis
I got a beautiful sun dress. Great quality. It was a very friendly young lady there which made my shopping better. She gave inviting suggestions rather odd looks.
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May 2023 by Joanne Philpott
Nice store but expensive
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December 2022 by Heather L.
This anthropologie has a decent selection of merchandise, is in a great location, and has helpful store associates. I am a frequent flier at this location and shopping / returns have always been effortless and smooth. I love that they just added a shoe section! My one feedback is: I don't feel anthro had a great holiday line / selection this year 2022. I just wasn't impressed with their fall/winter line at all. It wasn't up to their standard. Hopefully, spring will redeem itself.
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November 2022 by Beverley Gallie
Love this store. Everything is unique to this store. Staff are helpful. Store has clothes, bedding and more.
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September 2022 by Debbie Strauch
Carry a lot of more natural looking items cool clothing store
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August 2022 by Weyli Angus
Always a great experience with the ladies that work here.
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June 2022 by NIZU
I am very disappointed with this company. I love their products, they are beautiful but, in my opinion, their purpose is to sell only, and not to care for customers, at all.My order included 6 chairs. 2 of them were delivered quickly, 4 of them are backordered and they are scheduled to be shipped in over a month while I’ll be abroad. When the chairs arrive they will have to wait 20 days for my return from the trip! So I contacted Antropologie to ask if I can reschedule the shipping because I wasn’t notified that the chairs were not in stock when I was placing the purchase. They told me they can’t do that. So I asked them if I can change the shipping address to my friend’s address who would store the chairs for me until I’ll come back home. Unfortunately, they told me they can’t do than either. The only option I have is to cancel the order and buy the chairs again in the future. The problem is that I have no guarantee the chairs will be still available when I order them again and so I will stay with uncomplete set (with the 2 chairs that were already delivered). Also, in case the 4 chairs are not available anymore after I come back home, I will not be allowed to return the 2 chairs I have because their return-time will expire.I am very disappointed with the Antropologie customer solution system. The lady I speak to was nice but she didn’t provide any help. The backorder thing is on their side and they don’t help customers like me who need to modify the order because of the change they have made and did not aware the customers. I just couldn’t know that part of my order would be backordered... if I knew, I would not buy from them. Highly unacceptable and disappointing.
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April 2022 by Kara Shellum
Nice shop, just very expensive.
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March 2022 by Crystal Dale
Walked up to checked out and the employees ignored me… just continued to chat with each other. Put my items down and walked out after about 5min of being ignored. I guess you don’t actually sell things here or need to sell things. Sad… I am an avid Anthro shopper and wouldn’t come back to this location.
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March 2022 by J Burr Tompkins
Absolutely fantastic shopping experience. Kind and knowledgeable staff on the floor. LOVE this store !!!
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March 2022 by Michael Berenis
Next in line to buy something, all staff left counter and didn’t say why or that they’d be back. I guess you don’t need to sell anything! ?
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January 2022 by Peter Groome
About the only shop of interest in the Mall. Mind you I'm a man so my standards are pretty high ?