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March 2024 by Heather M
Wonderful doctors and staff. Thank you to Dr. Wilson and team for taking care of Mozart and RockZee!
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March 2024 by Lynne F
Melli, Bridget and all the staff are amazing! Much better than Cortez!
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March 2024 by Glenn Johnson
I've been with Banfield for nine years. I've stayed with them because I love their staff and their first class service every time! You won't be disappointed!
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January 2024 by jake rosen
Straight trash. Incompetent employees. Called to remind me of a pets appointment I don't even have anymore, and they 100% knew I don't have that pet. Unclean, unprofessional, and inconvenient. Constantly canceling appointments. If they were any less professional, I'd probably have to wear a tag that says "not a dog"
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December 2023 by Emily R
This specific Banfield is absolutely amazing. I drove 40 minutes to visit this location after reading reviews of all Banfields near me and let me just say it was the best decision ever and their care truly deserves a 5 star rating! The entire team is so kind and caring which was everything I wanted for my dogs first dental cleaning. I was extremely nervous having her put under anesthesia but they helped ease my mind in every way possible. It’s always scary to trust your pet is in good hands during a procedure of any kind but trusting Dr. Henry and the whole team is something I will 100% continue doing and recommend to anyone! Every team member is so well educated and professional and take extra steps to ensure safety, which was very important to me. Communicated with me on everything being performed, pricing, medications, and recommendations. They really treat your pet like their own and I couldn’t ask for a better experience. I can’t remember the two ladies names up front unfortunately but they were phenomenal too and deserve just as much recognition. They answered every question and concern and even searched for an emergency vet near where I live just in case I was worried or had any problems during hours their office was closed. I have visited for annual exams and vaccinations as well and they are beyond great for that too. Thank you so much again for being such safe, caring and thoughtful people!!
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December 2023 by Stephen Capresecco
Been going here for 5 years. Always thorough, attentive, and kind. They do everything to ensure patients are well cared for and parents are well informed.
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December 2023 by Kyleigh Johnson
Great experience with the staff and doctor! Very thorough with the exam and new patient set up.
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November 2023 by David S
Love the care they give Linda and Bella! Always friendly and professional. They might love my dogs as much as I do. I appreciate how accomodating they are.Been going now for 3 years and the care is still amazing. They truly care about my fur kids.
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October 2023 by Adriana Acosta
Took our puppy for a first his first visit and they couldn’t have done any better. Whole staff was amazing and very informative. Glad we chose Banfield for our pups vet as they all cared for Charlie like he was theirs. Amazing job !
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October 2023 by Jamie C
Not only do I have a pleasant experience every time I come to this location, but I called today about a billing question and the front desk receptionist Melly truly went above and beyond for me trying to get to the bottom of my issue. She is a gem not to mention sweet as pie also. Thanks again !
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August 2023 by Brenda Becar
Best Vet in Sarasota! Staff and doctors are so kind & explain everything thoroughly! I love it here & so does my pupper ❤️
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August 2023 by Greg B
They've been extremely kind with my wife and I and our animals.
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May 2023 by Angela Gunning
called on 5/18/23. Waited on hold for several minutes, then spoke with a Melanie requesting an appt for my dog who is ill. She asked if we had been seen at Banfield before. We had not. The first available appt would be 5/22 & would be a 'drop off'. I asked what does that mean? She said it means that you drop your pet off at the appointment time and they will call you when it's time to pick up your pet. First of all that's a long time away when you have a sick pet.Secondly I wouldn't drop off my child for a pediatric visit and pick them up after their appointment. It stands to reason that it would be inappropriate to do that with a sick pet that has never been seen at this location. Not once did she ask me about the symptoms my pet was having or what was wrong. I will spend my money elsewhere for my pet.
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April 2023 by Kaylee S.
If I could leave negative stars I would... I'm not one to bash anyone but I am just so shocked in how my dogs and I have been treated here. I have been a loyal client of Banfield for YEARS, I recently brought my elder dog in for a check in because he was having very odd symptoms and not behaving like himself. After waiting forever I was finally brought back and received awful service. I felt rushed and unheard. After telling the dr, that out of some decency won't name, of my dogs symptoms such as lumps on his rib area, heavy breathing constantly, pacing, confusion, and licking. She told me that there were no lumps and that he seems to be fine and that he just has arthritis, she prescribed me medicine for pain and sent me off. Something really didn't feel right to me so I got a second opinion, immediately the second opinion vet said he could see the lumps before even getting down to take a look. We did an X-ray and he diagnosed my dog with a large mass and that he is experiencing chronic heart failure. I am just extremely disappointed and so upset that if I hadn't gotten a second opinion who knows what my dog would be going through. Im not claiming every Banfield is like because I have experienced great service at others, but unfortunately I will not be recommending this office to anyone. Add to add, I had taken both of my dogs here for a Trail trim another time prior and they were both bleeding out of every nail and when I questioned it I was told "it happens".... I understand it can happen but not to every nail to both dogs, I have brought my dogs to groomers and they have never had any issue.
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March 2023 by Dane Sheak
Always friendly with us and our fur family. Very professional and helps us out every time. Highly recommend this place to anyone who loves their pets and wants the best for them.