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April 2024 by Ronald Stevens
I must say, Sue Mencia was very sweet and knowledgeable. I would recommend my friends to her. Thank you
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April 2024 by Hannah Sheesley
Sue was extremely helpful with our move out. We had a stressful day & she made it go much smoother.We rented with life storage for about a year & would definitely recommend it. We are only moving our because we are moving away!
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April 2024 by John Mott
Everything was excellent everyone was very helpful. Sue in the ofice was a great help getting me into my unit I forgot my number for getting in. Thank you very much.
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April 2024 by Rosie Romero
My experience was so easy. Ms. Mencia was Knowle able and friendly. I will send my friends to her. Thank you for making my experience, so easy.
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April 2024 by Jill Schaeffer
I love all the staff at the Apex Rd site. Sue is so helpful, sweet & efficient!! I have 2 units here and will keep using them in there.
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April 2024 by D'Angelo Mazariegos
Ms. Sue Mencia was a great help and is very knowledgeable. Highly recommend her for assistance with any questions or concerns. Will definitely be a returning customer to Life Storage Sarasota.
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January 2024 by robert ventura
Great storage unit the staff is absolutely amazing. Very generous and always there to help! Pamela the manager is an absolute sweetheart!!
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January 2024 by Tracey Pasha
Pamela was such a great help! She is very knowledgeable and you can tell how much she cares about what she does and the people she helps. I highly recommend this storage facility!
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December 2023 by Dee Kerr
The manager Pamela is the sweetest and most helpful person when I tried renting one. It was almost time for her to go home but she weighed a little bit longer just to help me get set it up. She’s very patient and very caring and kind but unfortunately she had a leave. Did it hours and you know she couldn’t be there after that certain time but she was so helpful. Got everything set up for me by time. I got there at 9:45 that night I had a lock in my storage unit ready for me to lock it up, she need moving into that storage unit peacefully and easy. Hands-down the best storage unit place that you could ever rent from.Thankyou againPamela :) .
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December 2023 by Doris
Absolutely amazing. She has outstanding customer service and went out of her way to help me. Wonderful experience with her every time I've needed anything
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December 2023 by George Switzer
Renee is a pro... she helped get me into the right unit and made the process easy. Thank you to Life Storage and Renee specifically.
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November 2023 by Eric Klemm
The staff here is the best experience I have ever had. Great people.
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November 2023 by Greg White
Nice people help me out did a good job
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October 2023 by Andy Long
I reserved this unit online and was sent the access code with instructions that the new lock was waiting on inside of the rented unit. Super easy process from start to finish. The only suggestion would be to add extra lighting for night time access.
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October 2023 by Brian Craft
I'm incredibly frustrated with my experience at this storage facility. I encountered a problem with the gate not opening at 9pm when I needed to return a U-Haul I had rented. This forced me to keep the U-Haul overnight, incurring substantial additional costs. When I called the next day and spoke with John, he assured me that their gate hours were 6am to 10pm, as advertised online. However, tonight at 9:15pm, the gate denied entry with the same code that worked during the day. This has cost me money, time, and added stress, as I came here to drop off belongings in preparation for an open house tomorrow, but I can't access my unit.In addition to the stress of preparing for the open house and moving, I've now wasted time and have nowhere to store the items I brought here. John had promised to call me back about compensating for the initial inconvenience, but I never received any follow-up from him or anyone on their team. This has been a highly disappointing experience.10/6: It has now been about a week since I intially spoke with a representative who told me they’d call me back. We’ve been locked out of the facility multiple times and have lost a good amount of money, time, and sanity due to all of this. LifeStorage obviously doesn’t seem to care in the least as they have not reached out as they said they would. It’s sad that companies think they can just breech contracts not allowing clients to access their belongings and ignore multiple phone calls in attempts to resolve. It’s just so disappointing.
