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April 2024 by Stephanie Caldwell
Ryan was so helpful throughout my entire shopping experience. She helped me with makeup colors and finding the best shampoo for my hair, Oribe, which is my new favorite! She showed me makeup colors I would have never thought to try and I loved them! She is the best and so knowledgeable! Will definitely shop at that Blumercury regularly!
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April 2024 by Tony Thomas
Ryan was super helpful and nice!
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April 2024 by Mary
I had a great facial with Spangle. We had a lot of discussion about my skin, my expectations and any concerns I had. I left with some great recommendations and great skin. Highly recommend.
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March 2024 by Stoltzfus Bimini
Loved, loved the facial and the knowledge of what treatment to use that that would benefit my skin.It was amazing! Great product and makeup recommendations too and everyone was so helpful!
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September 2023 by Olivia Hall
Awful customer service and attentiveness. Very obviously profiles customers and only gives time to those they think are worth helping.
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October 2022 by Mark Waggoner
Emma Is amazing ?
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August 2022 by Cathy Colgan
Had a lovely experience in this establishment. The stylist helping was very professional with my 18 yr old daughter and helped with a new skin care routine for her. She even helped my sunburned lips with a great product. She was fantastic. One of the best Blue Mercury's I've visited.
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May 2022 by Swanson Bodega
Snappy staff and non-existent service especially from Janice T. Pretended to not understand me, didn’t want me touching samples and she got frustrated when I gave her a color code instead of the color name. Are you serious?
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January 2022 by Catherine N.
I went in with my fiancé to purchase some Milton Brown and skincare products. No one greeted us when we walked in, there was one other customer in there and when we were looking for help we had to ask multiple times. When we were ready to check out, I tried to ask one of the associates to assist us and she gave me a look and continued doing what she was doing. We left without purchasing anything.
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December 2021 by Mark Blake
I must say for men skin care products this is the place. I went in looking for a product that I previously purchased. The were currently out of stock, I was then introduced to Laura who checked another store .. I just received my order within a couple of days of ordering product. KUDOS to Laura Gentleman and ladies a must stop for your skin care needs..
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March 2021 by spangle Taylor
This is such an amazing place to shop! Marina and Angela are so helpful and knowledgeable! There is a variety of high end products, skincare, makeup, hair and nails, you name it! The makeup artists are very helpful as well! Tara in particular with Trish McEvoy! Love love shopping here and so happy I don't have to go out to UTC for any of my cosmetic needs! Right downtown on main St!
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February 2021 by Dara Jewett
I was extremely disturbed shopping in this store. I received excellent customer service from a woman named Natalia. She was very kind, knowledgeable and helpful. However there was another women in the store with dirty blond hair wearing glasses who was so rude I was completely shocked. I even her her being very rude to my kind associate and I could tell the abuse was nothing new. The manager did not care and seamed to not want to get involved, it was quite alarming. I can’t believe any company would hire such rude people to work in a customer service retail position. I can buy my Chantecaille Nano Gold Collection direct from the Chantecaille website but I really enjoy the interaction with the makeup artists and I love great customer service so that is the only reason I went into the store. I really wish Natalia would have been alone because I definitely would have given her my $2000 sale but I was so offended by the other woman, maybe her name was Marina or something like that but she just turned off a very good client from ever shopping in this store again. Such a disappointment and I pray that sweet girl Natalia finds a better job because she doesn’t deserve to be abused like that it broke my heart.
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January 2021 by Bonnie Dunbar
Knowledgeable, professional and helpful!I'll be back.
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September 2020 by Marta G.
They're doing their best to accommodate the customer and even though we're all not happy with the rules those who claim to be the scientists and experts, Ive noticed that some clientele (females mind you) can't ever be happy no matter what these poor sales staff do! I'm impressed with the treatment of us regular customers as they're staff and management (Anna) bend over backwards to make ya happy! Always friendly always helpful and if you need to know about a particular line them may I suggest that you go READ UP AND DO YOUR RESEARCH as it's not always worth it for the store to break open and make you a sample on a product line that costs them as well as you a small fortune . We're in a pandemic recovering store shutdown so have some manners gala and don't ask em to break into a bottle of goo for you! Profits are tough these days! I will say this regarding samples.. this store is the BEST at providing samples (most of my purchases are from samples) but Blue Mercury gives you the most darling little bags stuffed with terrific samples!! That's all folks!
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June 2020 by Meg H.
Don't even bother going in. Masks are required and don't have masks to offer. They have no testers available for foundation. I was the only person in the store and they wouldn't offer any assistance to match me to a foundation. They told me to go to Walgreens. What's the point of even opening if the employees don't even attempt to help? Seems like for a makeup store, they know zero about makeup.
