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September 2023 by Angela Jacob
I called this morning and asked if they replaced watch batteries for a Michelle watch this nice one who answered the phone said yes they do and it’s $25. I went in a couple hours later to have it replaced the gentleman when ringing me up told me it was $53.50 that included tax, I told him my conversation and with a snide snippy attitude he said well aren’t you getting a good deal I don’t know if they’re crooked rude but I would never go back. I would never send anyone there. I don’t know what they’re doing there but it just isn’t right. There’s just something wrong going on there Buyer beware
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July 2023 by Susan Hong
Just wanted to say thank you to Carats for fixing my engagement ring. So pleased with your work. Admittedly I was very nervous about dropping off my broken-pronged diamond ring, but I just had to get it fixed. You and your staff were so kind and patient with my nervousness and made me feel assured. Your staff checked the GIA number, and rechecked it upon pick up, and even tested the diamond. Upon pick up the ring looked just as good as new. Wow. Thank you so so very much. Highly recommend this place and will return for any future fixes. Thank you!
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June 2023 by Wesley Berlin
I brought in a diamond ring to sell and they offered me 300.00, I said I was hoping to get 1k for it and was told I wouldn’t get anything near that. I went across the street and sold it for 1k. If you’re selling your jewelry and want a fair and reasonable price go somewhere else.
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March 2023 by Tyrome Bundy
Professional and did a good job, nice people. But very expensive for a cheap small fix. But again service was good and the job was don’t properly. Just cheaper most other places.
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December 2022 by James H
I was absolutely blown away by the customer service here. I had my two necklaces cleaned and they both looked better than brand new!! They have a great selection of jewelry and they have definitely gained a customer today.
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December 2022 by Catwalk Blonde
I like beautiful jewelry. And here I found amazing options. Bracelets, earrings, chains, real gold, diamonds, eyes run wide. Everyone will find their own love. You will shine, become the star of the evening. A very friendly consultant will select for you exactly what is right for you. Convenient store location. Nice design inside. Everything is done with special warmth and comfort. The owners are a wonderful married couple who put their soul into every detail. I am very satisfied and recommend this store. Sincerely, @catwalkblonde, winner of Google Connect Live 2019 local experts, one of the Google local guides in the world, professional model, Miss Russian America 2022 and beauty pageant contestant Miss Earth 2023.
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October 2022 by William Clampitt
We stopped in again today and were amazed at the beautiful selection and attentive and lovely staff. Carats is our spot for exceptional and unique new pieces at reasonable prices. Keep in mind they also will work with u to remake precious family heirlooms. highly recommend.
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March 2022 by Mike Kern
An absolutely delightful group of people. They are very helpful and knowledgable and I highly recommend Carats Fine Jewelry and Watches.Mike Kern
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February 2022 by Iris Nadel
I have to say Carats Jewelry was referred to me when I came to Florida this year. I am In Nj half the year and have a jeweler there but wanted to design my Grandmothers beautiful diamond watch . So with Melissa’s help we took out the watch and replaced it with onyx and added another diamond bracelet instead of the band that was on it. It was such fun to create a very special piece of jewelry which was not only beautiful but held a special place in my heart for my second Mom. The staff is absolutely wonderful and I enjoyed the experience I had at Carats. I am looking forward to going back and checking out a new pair of earrings. I highly recommend this jewelry store ! It will be a fun experience for you ! Iris❤️
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January 2022 by Kasia Biedermann
Always at my wish list, great service and quality, Tania and Greg are the best in Sarasota
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December 2021 by Agata P.
Please come in!! They are the sweetest people you will ever meet! My fiancé told me how he was looking hard for a ring and that this was the last place he wanted to look into. He noticed they were closing soon so he called ahead asking if they could possibly stay open for a little longer than normal. They did for him! If it wasn't for that he would have never found a more perfect diamond ring! I can honestly say it feels like it's me when I look at this ring (^_^) When I came in to get it resized (which they did free of charge) I had to thank them as well. I'm honored to have this be my engagement ring! Thank you so much again from us!
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November 2021 by Angela L
All I can say is CLASS ALL THE WAY!BEAUTIFUL ESTABLISHMENT!FRIENDLY SERVICE!!...and a bar ??
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October 2021 by Maria Marin-Bonk
Everyone at Carat's is amazing! I've gone in a few times with minor adjustments and finally I wanted to change a stone on a ring that was scratched. They recommended the type of stone that would work best, I gave them a budget range and Melissa brought in two amazing stones. She showed me the least expensive first which is the one I ended up loving (she agreed). While I waited they cleaned the pieces I had on and discovered some stones were loose on my bracelet and white gold wearing off. For a nominal fee they repaired it. It looks fantastic! Thank you Carole, Eric, Tom & Melissa! I had a great experience and will definitely come back.
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September 2021 by Gail Conetta
You absolutely don’t need to go anywhere else . I had some repairs to be done including my wedding ring and Mother’s and there their work was impeccable. TRUSTWORTHY
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August 2021 by cemantha crain
Super friendly service. A quick repair was offered on the spot for a piece I didn't even purchase there. Happy to recommend Carats.
