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August 2021 by Matthew Waxx P.
Purchasing a used vehicle at Krifer Auto was easy and I had no initial problems. The business owner seemed like a decent guy and I assumed everything would be stress-free. However, the ability to receive help afterward has been nothing short of a nightmare. I was initially informed that the vehicle had "no major repairs or damage" although while driving on the highway the engine caught on fire. At that point, I reached out to the business owner in hopes of a quick and easy solution. When discussing the options to resolve this issue, I suggested a refund, free repair work, or an equivalent replacement vehicle. Unfortunately, the business owner of Krifer Auto was on vacation and wouldn't be back for two weeks. In that time frame, I decided to have the vehicle towed to the nearest branded dealership to have them run diagnostics. The dealership concluded there were several unresolved recalls, in addition to preexisting faulty repairs that could have easily caused the vehicle to explode while operating. Overall, the vehicle was deemed not safe to drive on the roadway and that the cost of repairs alone would surpass the value of the vehicle. Once the business owner of Krifer Auto was back from his vacation, I reached out again to see if we could come to a mutual agreement on how to best resolve this issue. Nonetheless, the business owner opted to say he would have his personal mechanic try to repair the vehicle for as cheap as possible, but I'd still have to cover the remainder of the expenditures. All in all, at the purchase price of $5,000 total, I have a vehicle that I drove for less than 500 miles and lasted all of about three weeks before needing serious repair work. In the end, I understand it's a used vehicle; however, any of the preexisting faults should have been disclosed at the time of sale. This issue has been a strenuous process resulting in the relinquishment of my own time, money, and energy. All that remains now is the hope that there's an appropriate solution to this problem.
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September 2019 by Samantha Kelly
This place is disgusting. The owner, Chris, is a crook. He will steal your money, ruin your car and then act like it never happened. He destroyed my car. He put an old transmission in, wrong sized brakes (which he charged me 638.00 dollars for), and he left a baby seat in my car and was driving it around. This business is awful, do not go here. They rip you off and destroy your vehicle.
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July 2019 by Jamie Munger
Had a good experience with Chris and company thanks for the help boys love my truck
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June 2019 by Evelyn Jones
Beware!!!!! I bought a $7k lemon from here! 20 minutes into driving check engine light comes on and has NEVER went off. Pretty sure this was something they were aware of before selling and just reset. Called several times got a complete run around. Car is currently in the shop with 65,000 sensors on bought less than 2 months ago. PLEASE go anywhere but here!
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January 2018 by Heidi Patches St George
In 2004 I purchased two vehicles from Chris. One was a Sebring Convertible and the other a Chevy S-10 Blazer. Never has an issue with either vehicle. The Blazer got over 300,000 miles on it before I got rid of it. The Sebring also got close to that in mileage before I got rid of it. In 2008 I went to his brother and purchased a Navigator and his brother is a whole different story. The vehicle ran great but he kept coming up with all types of fees he wanted me to pay. I
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March 2017 by Isaac
By far the best independent Automotive Shop Ive been at ! Great Service and very honest.
