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January 2024 by Michael Brock
Short story. I had Xfinity for 6 days. I had to call Xfinity 3 of those days. I spoke to people in the Philippines that cod care less. Do yourself a favor, go with any other carrier. Xfinity doesn't have a USA office. Xfinity service is horrible. Completely fn horrible. XFINITY deserves zero stars. They are terrible.
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December 2023 by Brandon Altice
Well just filed yet another complaint with the AG over this company misleading elderly customers. Poor practices from comcast/xfinity spanning decades. It is hard to believe the state still allows them to be a service provider.
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March 2022 by Judi Reeves
They could hire and train their people write. They just don't give the right answer. We need other cable company to come in and give them some compv
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February 2022 by Martha Conklin
Cant get ahold of anybody ,was on hold for 45 minutes and then hung up on. Their prices are outragious and I want to cancel if they cant give me a better deal ,$200.00 for simple cable and Internet is ridiculous
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September 2021 by Dove E
No one answer a phone there.
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September 2021 by julie guy
Haven't had much success with set up and calls take way to much time to talk to a real person. Will comment more if help changes and with easier access.
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April 2021 by Dean Abrams
Comcast Xfinity is a ripoff with non-straightforward sales and marketing tactics.I got the 100MBPs plan which started out at $85 and somehow it creeped up to $165/mo. My wireless speeds are a slow 33MBPs. (See photo).I had Frontier fiber installed, it’s $55/mo and wireless speed is 300MBps. It’s 10x faster and 1/3 the cost! The price hasn’t changed and won’t (unlike Comcast).It’s a no brainer which is the better service.
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November 2020 by Christy Carlen
Running a business to set voicemail. Service is bad, very pricey, not professional. Ask to speak to mangement wouldn’t let me speak to a superiorvisor. Spoken 5 different people that lied to us and had me on 2.5 hours each time I called. I have business to run and spending 5 hours out of my day for lies and round Time they should be Comping my bills for poor service and outrageous price we graciously pay. My contract ends in February and rest assured we will know longer do business with them. If a business service I pay for wants to lie to me constantly, they have no right to have my business for services.
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April 2020 by Jonathan Niehaus
Absolute jokers. Waste of time and money!
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January 2020 by Don S.
Man, I hate Comcast AGAIN! \ The TV is Ok and Internet is fine, but their sales people LIE. \ I wanted to switch from Frontier and save a few bucks. I told Comcast sales that, \\\"I Most Assuredly AM moving to Central Tx in a few months\\\" and I asked sales several times, \\\"Is there an early termination fee IF there is no service in my area?\\\" \ \ The sales person PROMISED many times, \\\"No early termination fee would apply if they could not provide service.\\\" \ (There turns out to be no comcast stores for hundreds of miles in Central Texas anywhere at all. It is a vast No Comcast land!)\ \ They lied and lied and lied. Just to get the contract.\ Today the corporate phone lady I called to move / cancel said \\\"There definitely IS a fee of 10$ per month if you move, even if we cannot provide any services, you owe us a cancellation fee.\\\"\ Me, \\\"Mam, that is NOT what I was told over and over by your sales person.\\\" \ Lady on Comcast phone, \\\"Well, did you read your contract?\\\"\ \ Liars and thieves
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November 2019 by sean noonan
Awful customer service. They lie and then tell you they never said certain things
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November 2019 by Clay Fultz
Horrible
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March 2019 by Mika Buick
When I moved to my new house. They took 6 weeks to get cable line digging to my house! We had no tv or internet for 6 weeks! Unbelievable! I was on the phone everyday with Comcast customer service. And they did not care rats about my family had no tv and internet services! I do not recommend Xfinity!
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February 2019 by Andy Jackson
Zeros not heroes
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December 2018 by Mazirati TV
WiFi service is great!
