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April 2024 by Cheri Adams
Moriah was a great help and a wonderful person to work with. She understood my situation and helped me to get everything I needed in as little time as possible. I can't wait to get my E-Bike ☺️
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March 2024 by Karen Olalde
The best at fixing my galaxy s22 ultra cracked screen.
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March 2024 by KEM Fung
This experience was from November and the reason it took me this long to post is because I want to wait until my credit card company fully refunded me the money without them able to take it again. Mariah was the person who services me. She must be fairly new at that time. I took my Mac book air with crack screen in and ask for an estimate, she gave me an estimate that's about $100 lower than Apple and I agreed. 2 days later, she called me back and gave me a price that's $100 higher than what Apple would do and she will not refund me the deposit I paid for them to "inspect". So I then start to do my home work and call their other location with the same question. Another experience tech over the phone first ask me the model number and give me an accurate estimate. I called one other location and same answer. The store manager at other location said that's their standard process. I then go back to Mariah and told her that but she wouldn't admit her own mistake and refuse me the right to talk to a manager. With disappointment and not able to get a refund, I had to go through with a long process with my credit card company to get the deposit money back. Why isn't there a store manager who train and monitor staff's performance at this high traffic location?
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March 2024 by Donald LaFrance
I was having a problem with my iphone 8's battery. It would not hold a charge and I had to keep it plugged in.They said that it was a good thing I brought it in when I did since my continuing to charge would have resulted in destroying the adhesive that seals the phone.These guys are real pros, and I recommend they very highly.
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March 2024 by Gary Souders
Had a 10 am appointment. Worker showed up at 1030. No apology no nothing. Still waiting on them to close the insurance claim 5 days later.
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March 2024 by Zarko Miscevic
Quick replacement of my screen. They had everything in stock. Great service. Thank you
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February 2024 by Steve Rodgers
So here is my experience with CPR Sarasota, 2831 University Pkwy. I got my Samsung Note 9 cracked screen repaired knowing I would trade it in on a new S24 Ultra once released. It was treated with kid gloves knowing this! Upon return it was put back in its protective case and another screen protector was applied. No drops, no bumps, no tight pockets or near sharp/hard objects. The phone was often left at home to avoid potential knocks, etc. Only a relatively short time after the repair the screen cracked while sitting on a counter! There were no nicks, no dings or scratches on the case or screen protector. I returned only to be told it was not covered by warranty even though the internet was full of examples of this sometimes happening after screen repairs "due to improper installation or defective parts". Their warranty that had been touted said nothing about screen cracking exclusions. Anyway, we compromised on getting the screen fixed again only to find my Note 9 S-pen no longer stayed inside and dropped out randomly. This was fine before having it fixed the 2nd time! So back I went only told to get lost & drop dead in other words! So add to this these other items. They have not responded once to multiple emails, phone messages to call before each repair and on two visits there was no one there and the doors locked during business hours wasting 2 X 30 minute drives? I will never visit this business again and would suggest finding other shops to do any repairs.
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February 2024 by Craig Bolstridge
Very professional, courteous, knowledgeable and quick. I would definitely recommend.
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February 2024 by G X S
Had a broken phone screen, they replaced it within a couple of hours. Great job. Thanks
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January 2024 by Amanda Ramos
Staff was nice and very helpful! Got my phone repaired within a couple hours.
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January 2024 by Ronnie Hames
The staff was very friendly and professional. They took the time to explain the issues they saw and correctly resolved all issues. Would very much refer CPR to anyone and if ever needed will come back. Thanks
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December 2023 by Debbie Alessio
Exceptional service very pleased
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December 2023 by Thomas Ashkettle
Awesome service they went above and beyond to satisfy there costumers
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November 2023 by Willy Morales
Great costumer service, and work was done a boutique as quick and as well done as possible 5/5 overall service
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October 2023 by Maryjane F.
amazing small business! Got there first thing and my technician did a great job. And the store is super clean and neat. Great atmosphere. Highly recommend and I will certainly be coming back.