DG Ace Hardware is a friendly and helpful local store that is part of a global chain with over 5,000 locations. The store is known for its personal service, quality products, and a convenient shopping experience. Customers appreciate how quickly they can get in and out, with staff ready to assist with requests like copying keys. When issues arise, such as a key not working, the staff take the time to remake it until it fits perfectly, often at no extra charge. The team demonstrates strong product knowledge and is always available to help with a smile, making shopping pleasant and stress-free. The store is clean, well-stocked, and offers a positive vibe that customers enjoy. Staff like Malachi are especially praised for greeting customers warmly and providing expert advice, whether it’s guiding customers to the right product or offering helpful suggestions. Many customers say they are willing to travel out of their way to shop here because of the excellent customer service and friendly atmosphere. Overall, DG Ace Hardware is a community-focused store committed to helping neighbors with quality products and top-notch service.
I am so grateful to have an Ace Hardware store so close to our office downtown. I do not EVER go to big box stores and obtaining items for our office online doesn't work for me. I get great service at this store, they have a great selection and it's just fun to peruse the aisles for more ideas for the office.
October 2025
Great service and if they cant help you they will direct to a place which can. Jacob the Manager is awesome and John was very helpful.
September 2025
It was nice to be in and out of a hardware store within 10 minutes. I even get four keys duplicated in Dubai an American made American flag.🇺🇸
