DG Ace Hardware is a friendly and helpful local store that is part of a global chain with over 5,000 locations. The store is known for its personal service, quality products, and a convenient shopping experience. Customers appreciate how quickly they can get in and out, with staff ready to assist with requests like copying keys. When issues arise, such as a key not working, the staff take the time to remake it until it fits perfectly, often at no extra charge. The team demonstrates strong product knowledge and is always available to help with a smile, making shopping pleasant and stress-free. The store is clean, well-stocked, and offers a positive vibe that customers enjoy. Staff like Malachi are especially praised for greeting customers warmly and providing expert advice, whether it’s guiding customers to the right product or offering helpful suggestions. Many customers say they are willing to travel out of their way to shop here because of the excellent customer service and friendly atmosphere. Overall, DG Ace Hardware is a community-focused store committed to helping neighbors with quality products and top-notch service.
Very helpful and the staff knows where everything is
June 2026
Cashier was excellent however getting key made required returning originals that were made with the incorrect blank to start the key.
June 2026
Okay, I'm so glad I googled and found this little secret gem downtown! I needed to make some keys and the guys there were extremely helpful, funny, and made my experience fun to be there for the 15 minutes picking out girly keys LOL.
