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January 2024 by Florida Traveler
It's average store
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January 2024 by Anne-Marie A
They had what I needed. The staff, though obviously short handed, were very pleasant and professional.
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January 2024 by Don Johns
Awesome, very good service. Clean fitting room. Friendly staff. Pricing a little out of my budget. The selection and quality very good.
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January 2024 by Eman Sadoun
An excellent shopping olace when there is a discounted sale.
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January 2024 by Bob Lape
Full inventory of reasonably priced clothing. Discounts available on most choices. A favorite through the years.
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January 2024 by Brigitte L.
Visiting the UTC mall for friend's birthday and they love shopping at Dillards for purses. We strolled through the section for purses and one friend did find a great deal on a Kate Spade that was on the market down. There were staff members there in this section but never greeted us. If you are looking for a purse and you don't want to pay full price, depending on what you want and the brand you may be able to find a deal here. This location also has a section of Louis Vuitton purses that I believe are slightly used for purchase. Off to the shoes. Now I love this section!! Found a few pairs that I liked, not crazy about but will add to my list. Two friends with us found a pair that they both loved. The staff was quick to come over and see if sizes were needed. He was so friendly and helpful. Brought out the shoes, unzipped them and took the paper off so they could try on. Great service!
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January 2024 by sandy cahill
To expensive won't last now the plaza has so many stores closed
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January 2024 by Serena
Ms Gene Slaughter, the Estee Lauder Beauty Supply advisor, was such a pleasure to work with. I had just had a horrible experience with an employee at Macy's when I met MsGene. I really enjoyed her professionalism and her knowledge.
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January 2024 by Skye Morgann
I cannot thank Tina Thom, Dior’s Beauty Advisor from the mall at UTC. Tina has done a tremendous job job sharing her knowledge of Dior’s cosmetics and skin care products. Tina gave me plenty of advice on the use of different cosmetics and skin care products. Tina provided me with highly detailed, personalized service to meet my beauty goals with the best products for my skin.I cannot thank you enough for your time, expertise & kindness Tina. I am truly blessed to have such a kind, wonderful, professional Beauty Advisor! Thank you again Tina, I will never go anywhere else as long as you’re there working. Keep up the tremendous beauty advisor work.Sincerely,Skye
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January 2024 by Dr.g
Always great shopping great customer service.
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December 2023 by Tom Carroll
The foreign gal in fragrance is fantastic. They have a new cologne, Saks Fifth Avenue won’t even receive for another year she explained to me they have the exclusive. Very pricy but well worth it and wrapped the present for me Very joyful the other gal in fragrance helped and both smiled.Also Debbie in men’s clothing is fantastic! She has waited on me several years always helpful, always cheerful and smilesGift wrapping on the other hand needs more training in customer service and manners.Gift wrapping not free. I had items I bought the previous week from Dillards and had them gift wrapped. I had a couple of items this week from Macy’s she said it will be an hour I paid for it. when I returned I had three candles that were on the first floor I brought up to gift wrap waited in line before I had chance to ask if I can pay for candles in gift wrap she hollers out NO! Glaring at me. I turned around, thinking she’s talking to a coworker and she’s stares again to me said NO! I asked I’m not able to purchase the volcano scent candles here? She gave me a good tongue lashing explained she was reprimanded for gift wrapping and the items I gave her were from Macys.The other customers are looking at me. At this point I do not see a sign Dillards items only, you never mentioned it when I gave gifts to you and when I paid for it.I don’t appreciate being treated this way your loud tone in front of all these customers when I walk up to the counter yelling NO at me. It’s not proper, rude and inconsiderate.I’ve treated you professionally, and I expect to be treated the same. If your boss reprimanded you, don’t take it out on me. There is also bad negative energy in gift wrapping. Walk by gift wrapping. None of them greet you or smile. Maybe it’s because they next to the managers offices or they simply hate there job
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November 2023 by Ray Proctor
Huge selection. But always overpowering smell of mens parfum. Merchandise is so crowded in men underwear that I noticed 4 young boys just loading their pockets with high dollar underwear.
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November 2023 by Nina Krzysko
Molly and Heather are expert bra-fitters. With so many retailers going to self-service, I was concerned I wouldn't find anyone in town with the knowledge to fit me. Dillard's came through! Molly and Heather quickly assessed my needs and worked as a team to keep the bras coming until I found the perfect fit, comfort and style. They knew their stock well enough to make suggestions and share the features and benefits of each style and vendor. They were personable and lovely to work with. Thank you, Molly and Heather!
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November 2023 by Lisa
Came in to purchase a shirt after purchasing a suit at Mens warehouse & when I tell you Roland is not only stylish but he truly knows his stuff! We immediately regretted purchasing the majority of my sons homecoming outfit from men’s warehouse because Roland took less than 5 min to have my son in the right fit and color! His demeanor was welcoming as well as uplifting and comforting! All around genuine man with style!
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November 2023 by Michael Byrnes
Anna and Jason were great! Anna helped me find the perfect suit. She made it great experience. Would highly recommend asking for either of them if you need assistance.
