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October 2023 by Sherry R.
My car had a repair that became a safety issue and was going to be $3700+ to repair. I have always taken my Lincoln to be serviced at a Lincoln dealer and having moved here just over a couple of years, I found Ed Howard Lincoln. They have always done a great job on my vehicle and I had not had any big repairs to be done. This time was different. I went ahead and had them fix the problem and when I arrived to pay for the repairs, Lanora Smiley, (Lincoln Service Queen) found that my car was still under the Lincoln extended warranty and this repair was covered.I had believed my car was no longer under that warranty due to the date and mileage but she found that it was indeed still covered.She and the service manager, Travis, were able to save me $3490.95!! Ed Howard Lincoln has always had amazing customer service. This time, it was a huge bonus to me, thanks to them!
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September 2023 by Lynda Leopold
Just brought another car from Ed Howard Lincoln. Jim made the purchase really easy. If you want the best service from a salesman, ask for Bailey.
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September 2023 by Richard Carlson
Although a Lincoln and Ford customer for many years and just having moved into the area, the dealership and employees made us feel right at home We started communicating on the telephone which led to a sale
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September 2023 by Cathy R.
We purchase our Lincoln Corsair from Bailey Stinson. We honestly had great customer service starting from the phone call we made all the way to pulling off the car lot! Bailey listened to our needs and wants. He offered other options we had never thought of and educated us on those options. We never felt pressured. Bailey walked us through all the things on our car, set up our phones, helped with the app and numerous other things on the car. You rock BAILEY STINSON!!!
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September 2023 by Kristina Skepton
Excellent car buying experience. Frankie, my salesman, demonstrated excellent product knowledge. He was never trying to hard sell me. He let the car and the product speak for itself.He was ready for me when I said I was coming back. My car was completely ready for delivery at the scheduled time.Jim handle the paperwork was efficient and knowledgeable. They didn’t try to offer me any third-party after market products.I look forward to being a member of the Ed Howard.I love my car!
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September 2023 by Carmen Lee
Best experience purchasing a car I’ve ever had. Frankie and the internet sales team were super easy to work with and the paperwork and vehicle were ready when I arrived. Would highly recommend dealership.
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August 2023 by Jerome Dorsey
Took my MKZ in without an appointment with a break relay issue. They identified the problem, a recall issue, got me in and had it repaired in under an hour! Not only that, they identified two other issues and got me on the schedule to get them repaired.
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August 2023 by James Shrewsbury
I am very happy with my recent experience at Ed Howard Lincoln. Our sales rep (Paul) listened to what we wanted, and then found a great vehicle for us in our price range. Everyone we dealt with at the dealership was friendly and helpful, overall great experience from start to finish.
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July 2023 by Igor Guryev
Was on a long journey when had my starter broken. Didn't have an appointment. The guys helped with repair vary fast and for fare price.
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July 2023 by Warren R
Everything was great with the process of buying the Lincoln MKz All the employees a super friendly The car was serviced and very clean We would definitely return to Ed Howard Lincoln for further purchases
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June 2023 by Jake Sorg
We had a wonderful experience purchasing our Lincoln Corsair! Austin was great in helping us along the way, he knew the cars, he was so helpful in explaining the features of each vehicle. He kept us informed and made sure that we had a smooth purchasing experience. Everyone there too was very welcoming.Thanks Austin!
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June 2023 by David Aimar
Frankie and the rest of the staff are clearly defined as the best of the best. They walked us through the entire ordering process and kept us updated on the progress of our 2023 Lincoln Corsair Reserve and we couldn’t be more proud of the level of professionalism and kindness that they had shown us, even when we were stuck in the hospital and needed some extra time and special accommodations to complete the delivery of our new vehicle.
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June 2023 by Joel Seay
I bought a van that was a local trade from Ed Howard. The sales team were helpful and courteous. I am very happy with the vehicle, and the experience I had Ed Howard Lincoln of Sarasota.
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May 2023 by andrea truslow
Bailey was a very professional and helpful salesperson. He even drove to Miami and back to pick up my new car. The entire sales process was easy , efficient and quick.
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April 2023 by Ronald Manganiello
Absolutely the best. Our service advisor was kind, friendly, understanding, very knowledgeable, and efficient. She got our car into service quickly and the tech was on it in short order. At one point our service advisor brought me into the shop to have the tech explain the problem and solution in person. He was great. After the repair was completed they gave us a complimentary car wash ( in & out) and we were on our way. Oh- by the way, the bill was very reasonable - less than I expected. All-in-all, I rate them A+Ron