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October 2025 by Ruby Bolen
me and my friend both 13 went into the store and right away. The worker said we don’t have anything for Kids here and didn’t help us at all the whole time and was just fairly rude about saying it. also, she was the store was giving bad bad vibes and energy and she was just very judgmental because we were young
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October 2025 by kennedy ramos
The most unprofessional customer service I’ve ever experienced.
I honestly can’t believe how rude and dismissive the staff were — especially Deborah, who clearly should not be working in customer service. I called ahead to have a pair of flip-flops placed on hold. The person on the phone confirmed my name and number, so I drove 40 minutes to the store expecting the shoes to be ready. When I got there, they told me they’d already sold them — because they supposedly wrote down the wrong day. Mistakes happen, but the way they handled it was absolutely unacceptable. Instead of apologizing or trying to help, Deborah spoke to me with attitude and zero professionalism. I tried to politely look through the bin to see if there was another pair in my size, and she snapped at me not to touch anything because “they already looked.” No effort to fix the issue, no empathy, not even basic courtesy. I left completely shocked by how nasty and unhelpful she was. I manage a team myself, and if one of my employees ever spoke to a customer this way, they’d be written up immediately. This store clearly needs retraining on professionalism, or at the very least, new management that actually cares about how customers are treated.
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September 2024 by Jessica Rivera
I am writing to share a troubling experience I had at the Everything But Water location in St. Armand Circle, Sarasota, FL, during the week of July 25th. What should have been a pleasant shopping trip turned into a highly uncomfortable ordeal.
From the moment we entered the store, we were followed around by an associate named Alaska in a manner that felt intrusive. The situation escalated when she brought a laptop into the fitting room next to mine and remained there while I tried on swimsuits, which was highly inappropriate and unsettling. My husband was also closely monitored around the store, adding to our discomfort.
Despite making our purchases, the experience left us distressed. I later reached out to the store’s assistant manager, Rebecca, who assured me the issue would be addressed, but I have yet to receive any follow-up. Additionally, my conversation with Christine, the District Sales Manager, was unsatisfactory. She dismissed my concerns and did not address my request to review the store’s security footage from that day.
The behavior we encountered was not only disrespectful but also unprofessional. Being profiled while shopping is unacceptable and does not reflect well on the store. Given this experience, I wouldn’t shop here again.
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May 2024 by Shira Sternberg (Ori, Zoe & Maple)
I haven’t been successful buying a suit in years. Both the sales women that helped me were very sweet. I walked out with a suit that actually fit me. I haven’t liked any suits I tried on since I had children 5 years ago. Thank you for all your help and knowledge.
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May 2024 by Jackelyne Alfaro
Had an amazing experience shopping at this location. Clarissa was very helpful and knowledgeable with finding the perfect swimwear outfits for me to go on my cruise. Thank you so much, and I will be recommending
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April 2024 by Kristen Kloc
Marissa is such a lovely store associate! She made my experience very pleasant and she helped me find two bikinis that I love. Will definitely return!
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April 2024 by Lila Campbell
Went to this location in December for a bikini for my daughter and had a very nice, helpful sales person. I saw a bathing suit I liked at the time, but it didn't fit, so I decided to try again next time. I've lost a lot since my last visit and went back again on Sunday, super excited to get at least one new swimsuit, as I haven't had one in years and came to FL without one! The lady who was so nice and helpful in December was not there. Instead it was 2 older ladies who completely ignored me except to quickly ask if I needed a fitting room and stuck my stuff in there. The bathing suit I went for fit this time, but I just wasn't really a fan of it. Reading the other reviews, I was very excited for them to maybe show me some things that would work for me, but I just got ignored. I went around to some of the other stores and still couldn't find a swimsuit so I went back one more time about an hour later hoping to MAYBE have a different experience. Nope. Completely ignored again. I was so excited to buy a swimsuit here but after those 2 visits, I won't ever step foot in there again, as I'm clearly not welcome. Amazon overnight delivery for the win! Got 2 super flattering suits and a cover up with none of the attitude!
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May 2023 by kathy bellinget
I am hard to fit and was hoping to find a bathing suit that would work. Amber was wonderful, she asked me a lot of questions so she could understand my needs. I walked a way with 5 suits that I am in love with! I can't recommend Amber enough, she is fun to work with and you will leave having the best bathing suit shopping experience ever .
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April 2023 by RikunFrances
I had the best customer service experience here. I asked for a difference size in a suit and was told they didn't have it in the specific size I wanted, but then asked me what colors I was looking for. I was presented with a couple options in the colors I picked that the salesperson thought would work well for my body type. They were spot on! Super helpful, friendly, customized service. I recommend this place, just be sure to be prepared to spend some money because the suits are quite pricey, but made of quality materials.
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April 2023 by Cynthia Gilmore
Can’t say enough about Amber at everything but water on St Armand’s ! We all have different body shapes & she definitely works her magic. Thank you Amber !
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March 2023 by Hailey H.
As a newly postpartum mom the sales lady did everything to make me comfortable! She accommodated me with a large fitting room and brought multiple options. Very sweet staff!
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July 2022 by Jonathan Barnes
Not a very helpful store. Sales staff had zero interest in helping my wife try to find a bathing suit. I guess they must not need the business
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June 2022 by Is Le idiot
Great staff! Fitted with one suit and came out with the suit.
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May 2022 by Alex G.
High end and well known female swimwear and beachwear boutique. Comfortable shopping environment with helpful service, lovely inventory, and even some chairs for a spouse to relax! They also have bags, jewelry, flip flops, and some cute beach dresses. Modern and fashionable - definitely recommended for the fashion conscious woman.
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May 2022 by lillian dobre
Especially the last two times I went in this location, back in January 20 22 and yesterday, this trip I forgot to pack my bathing suit so I went in I explain to them what I’m looking to hide especially with some weight gain and they knew exactly what I needed I did not have to try on 20 bathing suits, you’re paying for price and quality and their expertise in knowing what your needs are
