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December 2023 by Scott Gill
Sean was very helpful and patient during the process of getting the unit.There was another lady who also was friendly and took us to show the unit.Unit was clean and exactly what we needed.
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December 2023 by Paco Zayas
Sean was awesome solving an issue that would have caused me a huge headache. With his dedication and professionalism he was able to solve my problem instantly. Thanks Sean keep up the great work. He is by nature a problem solver. His moto “ what costumer service problem can I solve for you today”
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December 2023 by Holly Nilson
Easy to sign up. I found the space I wanted. Hand carts are amply available. The elevators are efficient. It works for me!
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November 2023 by Andy Long
Brand new facility with easy access codes to property and climate controlled storage units. Staff was very polite and helpful. Facility is very clean and well kept. Only issue is when moving items into the building, you have to enter the 10-digit access code every time. 50 trips from the U-haul truck, 50 codes. A little more daunting when moving heavy items. Suggestion would be key card access.
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November 2023 by Amanda Gallombardo
Sean was super nice and helpful throughout our whole process! He is both responsive and informative. The facility is also very clean and secure!
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November 2023 by Michael Kolsen
Sean was great! Professional and knowledgeable. He answered all my questions and explained everything I needed to know about the storage facility and the move in process.
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September 2023 by Patti Fige
Loved the manager Sean, so helpful, kind & patient! You have a star there! Great clean place...I would highly recommend your facility over others in the area!
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September 2023 by Marie Seeger
Sean was very professional and extremely helpful. He took us on a tour, answered our questions and gave us excellent customer service as he assisted us in the renting of our storage unit. He is friendly, knowledgeable and caring.
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August 2023 by Diane Briggs
Extra space was a mixed experience. The brand new building on Clark and Anise, Sarasota is super clean and bright. Sean was extremely helpful, especially with the lock on my unit. The locks are very complicated, but Sean spent at least 30 minutes with me to make sure i could do it. I have this 4 stars, but only because of the challenging locks - Sean would get 5 stars.
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August 2023 by P Durham
Sean was great to work with here in Sarasota. He was very knowledgable about Extra Space and the services they provide. Sean took the time to show me the facility and even let me take his picture so I could get an idea of the depth and height of my potential unit.
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August 2023 by Stephanie Mitchell
Sean is always such a pleasure when we see him, this afternoon we came in to grab some stuff from our unit and he had a beyond difficult client harassing him. Camera in his face recording him, screaming and cursing at him, saying she was going to call corporate and get him fired. All because a lightning strike knocked out the power and he was trying to find a way to get into the indoor units and it was taking longer than she liked. As she was leaving she peeled out and almost hit him with her car! I was absolutely shocked at her behavior but completely impressed by how calm and professional he remained (as a fellow customer service employee I know how hard this can be to do) kudos to Sean!
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July 2023 by Lynn Creedon
Exceptional customer service. Sean was very helpful and professional. He took the time to show me around and pick out a storage space that would meet my needs. The place is very nice. It looks brand new. Very neat and clean.
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June 2023 by Doug Fuchs
Great facility - clean and new, climate controlled, convenient just off I-75, easy to use large elevators, plenty of carts to access, good management representatives, lots of options for unit sizes and locations, good range of introductory rental rates to work with.
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June 2023 by Vicki Cook
Excellent experience at Anise Drive location in Sarasota. Sean explained everything super well. Great price and service!
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June 2023 by Vince Sharps
Very easy sign up for rental via phone. Sean was great and clearly explained everything over the phone. Excellent service at a nice new facility.
