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February 2024 by Milfred Salazar
Great attention. Very cordial. Fantastic service
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February 2024 by Robert Wilson
I live in a complex. Each building has its own address. I ordered a phone. Was home said it was delivered. Went outside nothing. Called FedEx, carefully explained that my package camt be delivered because i didn't get ot and was home all day. 3 days later im screaming at a manager because thry had the balls to tell mf ot wasn't delivered to my address and I should look in the complex for it. THAT IS NOT MY JOB. NEVER GOT A ANSWER JUST RUNAROUND. I WILL NEVER USE FEDEX FOR ANYTHING AGAIN.
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February 2024 by Joshua David James
The staff there always works to assure everyone is taken care of. As I wait I watch them handle other guest ahead of me. All given their 100% attention to our needs. Thank You all and a Great shout out to Ashley who knocks it out the park every time she has helped me.
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February 2024 by Paula Paula
Impressive customer service from Juan. Very knowledgeable and kind. I felt very taken care of. I will come here for all my deliveries.
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January 2024 by Randy Pattee
It has all of the services of a good RedEx store and the staff are nice, but it is really slow
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December 2023 by Bradlee Tenenbaum
I was fortunate enough to work with Isabel today. She went above and beyond to find a solution to a problem I'd created for myself (used the wrong shipping method for an envelope that was already received). It is always a pleasure to work with someone who offers alternative solutions, and she made what felt like a very stressful problem seem like a breeze to correct! I hope FedEx keeps her happy - every business could use more Isabels!
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December 2023 by Laura Major
A Fedex driver today stopped in my street at around 5pm, and trying to turn around took down my tree, my mailbox and my neighbor mailbox. Then he run away without delivering any package!
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December 2023 by Melinda Boyd
The staff was immediately helpful and made my experience very easy. I was able to email them the shipping label from the company I was returning an item from. They helped me tape up my box. They had the label ready to go for me in less than a minute. Stuck it on, took my box, and that was it. Couldn’t have asked for better service. I know in the past it seemed that staffing issues were having an effect but at 6pm it was completely fine.
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December 2023 by Denis Go
Margaux herself did a fine job servicing me but they now have a $2.50 surcharge for any work they do behind the counter!I guess it's a substitute for a tip jar.Corporate America once again nickel and diming us to no end!
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October 2023 by Dannene Drummond
I had a package shipped by fedex from bestbuy. They delivered it to the completely wrong address, not even the same street! These people are idiots of the biggest magnitude. Now I have spent hours going back and forth between the 2 companies to get reimbursed for a $60 item. Fedex just keeps sending me back to bestbuy and bestbuy back to fedex. I highly recommend never shipping through these 1/2 brained people. They can't even deliver it to the street on the package. How much stupider can you be? I sincerely hope the delivery driver sees this and knows what I think of them for being too lazy to make sure it's delivered to the correct place and wasting my time. May you have the Karma you deserve.
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October 2023 by Ameni Nefzaoui
Amazing service from Achley , a friendly and welcoming person , thank you for your service
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September 2023 by Ronald Himmelmann
I live in Venice but work in Sarasota and I have had to stop in there a couple times and have always been amazed by the wonderful customer service and the willingness of the employees to help you. I wanted to give a shout out to to Alla, she is awesome.
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July 2023 by Calvin C
Very rude Middle Eastern older guy. I came in and used an unattended Kiosk to print. He came over as I was wrapping up with my print job, questioning me for using it as he said a girl he walked over with was in the middle of something I had somehow wrongly exited out of. LOL? How would I have known, noone was near it even when I first entered the store and it takes a bit to go through the steps...so she was in line awhile. I didnt even notice if anything was up on the screen and why would I think someone was using it if I had no reason to? I answered him that I had started using it and he continued to ask me if I had brought my stuff up even after I answered him, making it super awkward. Instead of them going to another print I had to go to another to just avoid his awkwardness. Get better help this guy is a joke.
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July 2023 by Allan Arango
Great fed ex shop to take care of your business the best I have ever seen
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June 2023 by Paul Lethbridge
Needed to print something off that was very time sensitive. I rarely need to print stuff and am one of those luddites without a printer at home. Anyway, FedEx was the only place open on A late Sunday afternoon. So I popped into here and emailed the document to them. You then get an access code back that you plug into their printer and that's pretty much it. About 10 cents a page B&W. Note that the printer will default to color and that will cost you more, so be careful to unselect that option. Store is easy to access and free parking right outside, staff are excellent also.
