-
February 2024 by Jessica Burdick
My 11 yr old daughter and I popped into Fifi's to have a look around after breakfast this weekend and it did not disappoint! Everything was very nicely displayed and organized. We both found brand new with tags Lily Pulitzer items that we bought at a HUGE discount. My daughter found the perfect Valentine's dress. We also purchased a Coach wristlet, J.Crew Pants (new with tags) a pair of Madden Girl sandals, and a high end beach cover up! Total was only $115!! I couldn't believe it. We will be back!
-
January 2024 by Robert May
I’m consigning a variety of things for my late mother and Fifi’s was by far the most helpful and nice compared to the other larger Consignment stores especially for jewelery and clothing.
-
January 2024 by Phyllis Grunner
WARNING……. DO NOT TRUST THEM WITH YOUR MERCHANDISE. I left several items in the Lakewood Ranch store. One of these items was a pair of expensive shoes that was sold and I only got three dollars which they will not give me unless I sell $20 worth of clothes. I went into the store to take the rest of my merchandise out when I found out that a black velvet jacket that I left there was not accounted for and neither was it sold.
-
December 2023 by Barbara M.
I brought in several high end items that were still current fashion, I just didn't use them much. Akris Punto, Classique Entier jackets both purchased at Saks on sale for over $800 each. A few lower end items. I received $23 with no accountability and was told the other items were donated. To whom? Don't even waste your time going there, i would have been better off donating the clothes myself and getting the write-off myself!!
-
November 2023 by Dawn Calmeyn
Don’t waste your time. Clothes are ickiest.
-
October 2023 by Chloe Swerdlow
The whole store was buzzing with women shopping. People excited to find things that fit. We all stood in line to make our purchases for quite a while and when I got to the front of the line the woman said our credit card machine doesn’t work today. Why on earth would no one have made an announcement to entire clothing store full of women shopping. Rarely do any of us use checks and if we do there any desk at our house. Let’s be real. We were then told they can hold the stuff until 5 PM - but their machine was down. What type of smart business move is it to tell a clothing store full of women that you will only hold the stuff they want to buy until 5 PM because your credit card machine is down when they want to come in the next day. Only because I made a huge deal out of it and wrote my information on a piece of paper and that I would be back in the morning cause I couldn’t come back Currently at Moffitt Cancer Center… And they didn’t even have the empathy your consideration to say sorry about that or no problem we understand… I will NEVER give you’re rude staff / owner money again.To amend to the social media person that just responded to me- I was in the store with your manager present when this happened. Not one of you had the empathy to even say “sorry your husband has cancer”. - fell free to give me a real apology - you have my number. I sat in my car out front while I caught up on emails and saw you all laughing about it.It’s really disgusting.
-
October 2023 by Chloe S.
Never ever go here. Owner/ Manager and staff are rude, ignore you, and slow as molasses and salty as the ocean on their best day. They do the typical damage control to negative reviews but are not genuine. if they actually cared about feedback (to grow their business) they would actually reach out to long term customers. News flash, reviews matter. I will never shop here again. I hope none of my moms in Sarasota will shop here again - especially when there are SO many other options around town where the staff is nice, will great you, will smile, AND TELL YOU WHEN THEY ONLY TAKE CHECKS in a timely fashion.
-
July 2023 by Zxppay
Came into the store a couple of days ago and the lady who checked my mom and my girlfriend out had such a disgusting mood. She actually looked upset that I even talked to her let alone walked into the store. Not sure if she’s the owner or not but it was a very bad experience. My mom went back today to buy a purse she saw a few days ago and didn’t get and today that same women was there with a younger worker- either her daughter or just another cashier that works alongside her. My mom had a very nice attitude and mentioned some things about the purse and how she was thankful about being able to find it again, thinking it may have been sold, and this lady just glared at her like she wanted to slap her or something for even breathing in her direction. The clothes here are nice and the pricing is not bad, can be expensive, but the staff are just awful. Do not come here and spend a lot of your money because you will be treated like dirt :)
-
April 2023 by Kane Pigliavento
This place is a nightmare! Something very shady is going on here. Consigned high end items and they were stolen. They do not give receipts when u consign. Do not be fooled like I was thinking it is owned by an innocent little old lady. Lesson learned
-
January 2023 by Katherine C.
. Do not consign there. The owner does not give you a receipt for you clothes and you never get your money or may be 15$ for 25 items if you make a real fuss.. They steal your clothes, this is an awful place to consign but good to buy ! Prices are cheap, obviously !!
-
October 2022 by Karen Strouse
Had negative experience at Osprey Fifi store. Moldy odor upon entering. Ive been to other Fifi stores which have easy to read tags with the dates listed as when people bring in items. This store had nothing listed on tags. Or not listed so shopper could easily visualize. One salesperson, in store,with no personality and zero salesperson ability. Unable to answer simple question except to announce the used clothing was designerWalked out with my $$$ and wont return
-
August 2022 by Stephanus Y.
Went to the Sarasota location with a friend and the worker was very friendly and patient, letting me see items in the glass case at the register as I looked for something for my sister (I'm a guy). As I was looking through a wallet, I sensed a lady glaring at me off to the side. I didn't think anything of it, at first, thinking she was waiting to make a purchase or maybe wanted to look at the wallet too. As I looked through the pockets and card insert slots, the lady condescendingly exclaims, "it's real". Uhh ok, thanks for your commentary, "Karen" - I'm inspecting the wear bc I'm considering buying a used item. I then commented to my friend, as I dust off some of the lint that collected in the pockets, "oh the glue at the bottom of the pocket is also coming undone," to which "Karen" responds "and if you keep the wallet open that far, it'll become even more unglued and you'll have to buy it." What the hell, Karen, no one asked you. At this point I realize she's probably the manager as I look over to her and her unsightly gaze. I look back at the worker and return the wallet, and Karen walked away. I ended up making a purchase, and as I cashed out, I asked the worker if that rude Karen was the manager. She quietly nodded yes. If that's Fifi, she has one hell of an attitude and atrocious customer service. ...and now I can see why this place has 2.5 stars. Another reviewer noted there is a nice consignment shop right around the corner. A little pricier, but higher end items, and much more welcoming staff.
-
July 2022 by Kiki Strouse
Had negative experience at Osprey Fifi store. Moldy odor upon entering. Ive been to other Fifi stores which have easy to read tags with the dates listed as when people bring in items. This store had nothing listed on tags. Or not listed so shopper could easily visualize. One salesperson, in store,with no personality and zero salesperson ability. Unable to answer simple question except to announce the used clothing was designerWalked out with my $$$ and wont return
-
June 2022 by Zoey Stevens
Do NOT consign here!The owner is completely dishonest. The policy is that if your items don't sell, she donates them to Tidewell. She will NOT give anything back to you. Why is it that she gets the tax write-off for your donations?Also, when you go in there, you can see for yourself that she really prices everything too high. So, if this is the case, why is it that you get so little when your clothes or jewelry sell? Literally, you get about $5 for an expensive dress.I am writing this for my sister as she lives in Sarasota, and I was just visiting and witnessed this first hand. She didn't want her name posted as she said she's heard Fifi and the other staff treat consignors terribly.When we were in there, I overheard the employees badmouthing a customer and I heard Fifi yelling on the phone.
-
May 2022 by Jeremy Villines
Got to personally meet the "Fifi"and she was very humble and super friendly. She chatted with us about where we were from and helped us with finding the perfect purse! Would definately come back again!!!
