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January 2024 by C W.
First, the good. This bank has no fee accounts available. The bad - tax forms are not online. Even if you choose to have paperless documents, they continue to mail documents and do not have them online. You have to go into the branch for many tasks that are easily handled online by other banks, such as transferring a CD which has termed out into a checking or savings account at the same bank.
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October 2023 by Gabrielle Knowlton
If I could give zero stars, I would. They ran a promotion for a great interest rate, so we transferred all our money in. Or so we thought. This bank literally lost all of our savings. Somehow, it never made it into our new account -- even though it left our old bank's account. We've wasted countless hours talking to morons, and about three weeks later, the money -- all of our savings -- is still missing. I don't know how we are going to pay bills. These people are literal criminals, and total morons. They also just don't care. Run, run far away. I wish we never were attracted by their b.s. advertisement. If you care about your money, run from this bank..
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April 2023 by Grebenuk Media
ABSOLUTELY USELESS. NO INSTANT DEBIT CARD. 30 DAY EAIT FOR ZELLE. SCUMBAGS DONT LET YOU USE MONEY ABSOLUTELY B*********
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February 2023 by michael lenza
The banking experience not good customer for over 12 years their IT department needs to be fired upper management as well.
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November 2022 by karai
Bad just bad
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October 2022 by Thomas B.
I have only been here for meetings. It is a bank, so does one really know how it is beyond the friendly nature of their staff? Do your research before picking your financial Institute. Yelp should be the last thing you look at. That is all. Ignore the star rating. I was required to post something.
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January 2022 by Martin Mariszek
I have had the pleasure of returning to 5/3 Bank at the same location where I originally opened my account. Nothing but the highest of expectations met both times I was there. Friendly and knowledgeable staff particularly Assistant Vice President, Dave Norris. He took the time to walk me through the online banking process. I am here to stay!
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December 2018 by Karen P.
Great customer service. Cindy, Tammy and Bibi have been extremely helpful and kind whenever I visit this location. It's a pleasure to do business with this bank.
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September 2018 by Jodi Logan
Wonderful bank! Fantastic personalized service!
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April 2017 by Eric Elson
Heard only good things from friends that bank here.
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September 2016 by Francesca Armijo
Awesome service! Love Blanca**
