Florida Surgical Supply is a highly recommended medical equipment provider known for its exceptional service and quality products. Customers praise the staff for their professionalism, kindness, and extensive knowledge. The team, including staff members like Tom, Bryan, Paula, and others, consistently demonstrates a caring attitude and a genuine desire to help. They excel at guiding customers through product selection, explaining how to use equipment properly, and ensuring comfort and satisfaction. For example, customers have been fitted with crutches, stabilizing footwear, and braces, with detailed explanations provided to ensure proper use. The staff's patience and willingness to assist, even with returns or rechecks, highlight their commitment to customer care. Many reviews mention how the staff's attention to detail and helpfulness create an experience that feels more personal and compassionate than typical medical supply stores. The installation of stair lifts, such as the Harmar Pinnacle Stair Lift, was also highlighted as flawless, with staff demonstrating expertise from start to finish. Beyond product expertise, the store fosters a welcoming atmosphere, where customers feel valued and cared for. Overall, Florida Surgical Supply stands out for its dedication to meeting individual needs with professionalism and kindness, making it a trusted choice for medical supplies and equipment. Their focus on customer support and quality service makes them a top destination for those seeking reliable healthcare products.
I was out of town and left my mask home. The owner helped out a lot by finding the right equipment for me. He was like a bull, trying to fix everything which he did. I gave him a five big time.
October 2023
Owner very helpfull to find solutions for buying a walker.
August 2023
I came in to find a splint for my wrist and was met with top class customer service. I was able to try on a number of different braces and determine which one was the most comfortable on my wrist. I highly recommend this shop—the customer service is second to none.
