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December 2023 by Rebecca Zimmerman
I can wear Chanel, St John's, and Ralph Lauren. Yet I always am at home at the Gap.
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December 2023 by Jessica Sullivan
Gap has gone downhill. All of their clothes are beige, grey, or monochrome. All of the styles are boring now. They have no idea what age group they are targeting. The models on the website are overly thin and posing in weird postures or pulling at the clothes. ?♀️ The stores carry like 2% of the online items. What’s the point in even going? They will be out of business soon.
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June 2023 by Richard Becker
I will never set foot in this store again. There is a reason why Gap has gone downhill. First the selection is terrible, second, none of the clothing matches the size that you really are and is poorly made. Third, they only have a 30 day return policy. They don't even honor exchanges for the wrong size after that date. Nope, they will not get any more of my money.
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December 2022 by Chris Rhodes
Is your staff really so poorly trained that they need a 103 decibel alarm alerting them to a customer's entry and exit?
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August 2022 by Monika
I love Gap - It would be nice if they had more options in the store and fewer empty racks. Very limited. The Gap outlet in Ellenton definitely has more clothes.
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January 2022 by Jen Knight
I love the children's section, but I wish there were more baby and toddler boy clothes. Particularly Disney/Mickey Mouse. I walked through the whole children's section looking for 2T and baby boy clothes and saw very few options in this store.
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January 2022 by M
I love Gap - It would be nice if they had more options in the store and fewer empty racks. Very limited. The Gap outlet in Ellenton definitely has more clothes.
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January 2022 by Brian King
Good Gap store. Most people shop online but going into the store is helpful to see the product. Good material and we'll made.
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March 2021 by Amy Pheifer
Lauren and the staff were amazing! Finding items to try and going the extra mile. Great store, lots of sales inside a fabulous mall.
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November 2020 by Rose Vargas
Kind staff members who spent a lot of time with me. I came in just to browse and ended up walking out with a lot of merchandise. I’m very pleased that I was able to try everything on in the store. I was also greatly helped by Victoria, she knew where everything was and brought me any size I needed in the Dressing Rooms. Can’t forget to mention a quick and efficient checkout. The prices here are worth it, especially with all of the sales going on. I highly recommend coming in, even just to browse and say hi to the lovely employees!
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August 2020 by A Mac
They wouldn't let my toddler old use their PUBLIC bathroom even though he really had to pee (doing the potty dance). I get having your bathrooms closed bc of this panic & telling an adult they need to find another bathroom location, but turning a CHILD away?! He barely made it to the other restrooms. Poor customer service.
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March 2020 by B Hoef
Decent clothes, fairly helpful.
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September 2019 by Raza Ali
Was not able to find slim or custom fitting shirts!
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September 2019 by Elizabeth Johnson
Rude staff. Harasses you to sign up for their programs even if you say no.
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September 2019 by Alicia Graves
Horrible! I bought a pair of jeans that shrunk in the wash and came in with my receipt and the sales associate grabbed a pair of jeans from the floor and compared them to mine & told me there was nothing wrong with them. WHY would i come in and make up that they DON'T fit she was disrespectful and made me feel humiliated for trying to return them! I will NEVER go there again! I work in retail and would never treat someone so horribly. I did 1 star ONLY because i had to. - stars would be more like it.
