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November 2025 by Matt DiMauro
Lazy and terrible service. Attempted to repair iPhone screen here, what a joke. Tech was about to clock out... why would you let me make an appointment for 5pm if this doesn't work? Terrible service, poorly managed store. Go somewhere else. Wasted 30 minutes for nothing.
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October 2025 by Mike Busko III
Horrible experience will NEVER use the geek squad to even fix a paper clip
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February 2025 by Dawn P
Horrible. Tried telling me the OS was bad when I had just had the computer on 15 minutes prior to dropping it off. Not very tech savvy at this location.
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February 2025 by Sean Souter
I had a fantastic experience with Best Buy’s Geek Squad, thanks to Michael. I needed to get my GoPro sent out for repairs, and he made the entire process smooth and stress-free. He was knowledgeable, patient, and super helpful, walking me through every step and ensuring I understood what to expect. Excellent customer service like this makes all the difference—I’ll definitely be returning for any future tech needs. Thanks again, Michael!
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April 2024 by Kathy
Jerry spent considerable time and did a thorough job on my pool
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January 2024 by Carole Favreau
Taught me something new regarding my new TV.
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July 2023 by Craig Lawry
Stepheni did an excellent job in restoring my IPAD.
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May 2023 by William Becich
We were looking for a charging cable for a laptop computer. Geek squad had it in house and we were able to get it quickly and be able to use the laptop computer again.
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April 2023 by Robert H Waterhouse
They came to the house to hook up my MacBook Air to an HP printer that I have. Quick, did the job, good value
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November 2022 by Carol Ann
HORRIBLE that is your phone service! I just wanted to know if the store was open with the nicole storm and due to how poor the phone service is I just said forget it, will go to walmart instead! Thanks for nothing you losers!
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November 2022 by Paulsson James
They hung up on me
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November 2022 by Tammy Johnson
Very helpful
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August 2022 by justin N
The geek squad manager Randy did awesome job. He is so nice
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June 2022 by Drew Fige
Had an appointment for a diagnosis. (Lap top wouldn't turn on) Geek Squad guy didn't look at it. Plugged it in and verified that it wouldn't turn on. Told me they don't diagnose in store. Would be $85.00 and 3 weeks to diagnose. But, based on everything we said, 'won't turn on' he was sure it was the motherboard and or graphics card. Said several hundred dollars if they could even get the part. Did everything in his power to talk me out of it. Told me they have computers that come in that are a year maybe 2 old that are trash and have to get a new one. Watched a YouTube video on the way home. Fixed it myself for $12.00 with zero experience. I wouldn't recommend Geek Squad to change a light bulb. Good luck.
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May 2022 by Richard Little
Really good food, excellent service.
