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May 2023 by Steve Duval
I went in there today to buy 3 clubs, over $1,100 worth of clubs. I had picked out 2 clubs and was in the process of selecting a driver. It was murder trying to get someone to help me. There were virtually no customers in the store. The sales people that weren’t scrolling on their phones were no where to be found. Fed up, I went back to get the two clubs I selected and told a salesperson that I wanted and they were gone, without a sales person around. No sale! Hate to have a customer service issue with them. Golf business must be good. Going to the PGA store tomorrow.
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May 2023 by James Liedy
The gulf services staff was very helpful found what I needed and are getting it done
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March 2023 by Amyn Valji
Had a driver fitting session with JT. JT is absolutely fantastic!! He is patient, knows his stuff & honest. Was not trying to make a quick sale. Walked out with his contact info if I had any questions. Can’t wait to get my irons, wedges & putting fitting sessions.
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March 2023 by Kevin Karr
No one approached me to see if I needed any help. So I left without purchasing anything.
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March 2023 by Dianne P.
Experience here varies. It is the closest golf store to us so we tend to go here. Customer service is hit or miss, Jay is very helpful. On the down side, they send out coupons through the mail but when you go to buy a club they do not honor it at the register.
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February 2023 by Robert S.
Great staff. Went out of their way to help me. They took an extra effort that I did not expect Well stocked store.
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September 2022 by Charles Scott
I visited this store while on vacation. I needed anew grip on my trusted stand wedge. The round could have been better if my club wasn't slipping out of my hand. I walked towards the grip replacement area and was immediately greeted by Bob. I advised him off the grip I wanted and he replaced it on the spot. I never knew that I could get a standard size grip with two wraps, until Bob! He was very professional, customer focused, and definitely an expert in his field. We talked about golf while he replaced the grip. I liked seeing the process, most stores take your clubs behind doors. After the grip he showed me the new TW Driver SIM2 Red at my request. I currently game the SIM2 blue. l got to hit it and because of Bob I am buying it. He put me in three different shafts, with the 3rd one getting me 271yds!Great customer service!!!Thank you Bob for a great experience at Golf Galaxy!
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August 2022 by Chris Yorio
I met with Mark today for my first lesson ever. I couldn't be anymore happy. I learned so much about my swing and how to improve it.I have been playing golf for 25 years and have always had a slice. I left today with no slice and hit the ball straight.I have another 5 lessons scheduled and can't wait to meet with him again.Most importantly, I immediately felt welcomed and comfortable with Mark. He is a game changer a super good guy to work with!
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June 2022 by Ken Amsbary
Needed a club head reattached after years of use!!! The team was quick efficient and more courteous than I can mention. I also got some advice from the other guys working there and offered help me order a low launch driver shaft. I will be back to do that guys but the wife was in the car and I was rushing for her. Thank you for a FANTASTIC VISIT!!!
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April 2022 by Bryn Savage
Dropped into store today to see if I could get some advice on drivers. Ron in the Club fitting was there to assist me. He gave me advice and allowed me try out different drivers with different shafts, recorded my results and made recommendations. Very professional. No pressure to purchase. A very nice experience - thank you. I will be back .Bryn Savage
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January 2022 by C.J. Scott
I visited this store while on vacation. I needed anew grip on my trusted stand wedge. The round could have been better if my club wasn't slipping out of my hand. I walked towards the grip replacement area and was immediately greeted by Bob. I advised him off the grip I wanted and he replaced it on the spot. I never knew that I could get a standard size grip with two wraps, until Bob! He was very professional, customer focused, and definitely an expert in his field. We talked about golf while he replaced the grip. I liked seeing the process, most stores take your clubs behind doors. After the grip he showed me the new TW Driver SIM2 Red at my request. I currently game the SIM2 blue. l got to hit it and because of Bob I am buying it. He put me in three different shafts, with the 3rd one getting me 271yds!Great customer service!!!Thank you Bob for a great experience at Golf Galaxy!
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December 2021 by selay DEMIR
If you want to meet the putting Jesus and improve your putting game in 2-3 minutes, go find Bobby at this location. Thank you Bobby for the lessons, you are lovely!!
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October 2021 by Neil McStravick
Went in to get a grip that I got on Amazon put on my putter. I ended up getting a better grip due to the help I received from Bobby & JT. Great guys and I ended up with a much better grip. Even Sean the kid at checkout was upbeat. Great shopping experience. I highly recommend this place.
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October 2021 by Stefan Iwasiw
I was at the Sarasota store at utc and the worker Randy was rude. I had told him that I was looking to buy a 3 wood. I had asked to hit a wedge to warm up and he had told me no. So, I asked to hit a 7 iron and he also told me no he told me just to swing light with the 3 wood and I could not hit anything else. Overall, I had a horrible experience trying to buy a 3 wood and am going to take my business to the pga superstore.
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October 2021 by Stephanie Ham
Very nice store. Varied selection of items. Store associates were helpful and knowledgeable.
