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November 2025 by R G
Great dealership experience (something I never thought I would ever say). Salesman Ray was outstanding and pleasure to do business with.
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October 2025 by Danny B
Awesome family owned dealership - I did not buy my bike form they because they did not have it in stock but if I could I would , there service team is awesome and friendly and caring - highly recommend
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September 2025 by Matthew Dancik
Outstanding. I was looking for a next to impossible to find base layer shirt from KLIM. I looked all over planet earth. Nobody had it - except Haps Cycle. I was introduced to Mike in parts and he found the item and was a genuinely great guy to work with. He gave me a great price and made the transaction quick and easy. A+
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July 2025 by Nick Hornstein
Never a good experience here. 1. They accidentally had my k1200 repossessed by BMW. 2. A gentleman named Mike in service/ parts never returned my call for my r1200gs fuel pump Recall. 3. They once told me a motorcycle was expensive when I asked for a price. Referring that it was out of my price range. This dealer is your typical cocky BMW motorcycle dealership. I really want to buy the new r1300 GSA but due to lack of good dealers in the area I am struggling to justify.
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July 2025 by Anthony Trombetta
Great service, Kool folks, and my Silver Wing is perfect.
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June 2025 by Florida Pony
Big thanks to Mike in Parts went above and beyond to help me
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May 2025 by John Sacks
Hap’s is a great dealership. I have purchased two motorcycles there. The customer support, service department, and parts departments are excellent. So is the insurance department. I will purchase with Hap’s again.
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April 2025 by V Marino
I’d like to extend my heartfelt gratitude to Christopher Bixler for going above and beyond in guiding me through every option, patiently answering all my questions, and ultimately helping me select the ideal helmet that not only fits perfectly but also enhances my safety and comfort. His expertise, attentiveness, and genuine dedication made the entire process seamless and enjoyable, and I couldn’t be more pleased with the outcome. Thank you, Christopher, for your exceptional service and unwavering support—you’ve truly made this experience far better than I ever expected!
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April 2025 by J J
Mike at Haps is knowledgeable and patient with questions to ensure the correct products are purchased.
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February 2025 by Tasean Torrence
I had an extremely smooth experience
I didn’t realize but I was working with the sales manager and he was super professional super chill super knowledgeable just a super guy pretty much text me the entire deal and only took about 30 min to sign paperwork and get me on the road but the whole store was really relaxing just smooth great bike selection everybody was helpful knowledgeable and I can’t stress they got me out in 30min flat. Also this was my first ever motorcycle and RAY BARKER walked me through the bike made sure I was comfortable and once again did all this within 30min highly recommend the place for anyone looking to grab a bike I’m buying another bike in a few months guess where I’m going 😃😃😃😃😃😃😃😃
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January 2025 by T PIERCE PAINTING INC
Knowledgeable! Friendly! The sales guys are very attentive and took their time with me. Teaching me and answering my questions. I had a lot of questions. Lol. The parts guys at the counter were very freindly and ordering and delivery was prompt and accurate! The Technician for BMW, Zack, the kid is super quick and knowledgeable. Knows his stuff! Steve Bixler, the owner, we talked about a lot of things. Bike choices.
Speed, safety, accessories, handling, comfort. The list was long. It was and is a joy to go in and just hang out and talk more and order new stuff for my BMW R1250R. Thanks Guys! God bless you!!
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July 2024 by Jack Veletanlic
Yearly check for my S1000 RR BMW, well worth it!
Motorcycle felt like new again. This is a great family business, they make everyone feel welcome! Customer Support is par none!
Thank you Steve, Chris, Zach and Lana.
Lifetime customer
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June 2024 by Diane Sullivan
There is always someone to assist in picking out the best item for your needs. Staff is friendly and attentive
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June 2024 by Heba Fahmy
This place is amazing. I was searching for the perfect motor cycle and I found it at this store. Steve the general manager and the rest of the staff are really knowledgeable and friendly.
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June 2024 by Mark Thomas
I went to Hap's for years before moving Up North. I bought my 2009 BMW R1200RT there, had it serviced there several times, mostly recalls and warranty issues (stupid fuel strips!).
Once, while waiting on the repair, the service guy left in mid-repair, turning my 2 hr wait into a 4 hr sitting in the customer lounge.
Speaking of that, some effort needs made in there. The remodel was sorely needed and well done while allowing them to remain open the whole time. The lounge area is basic. Some chairs, a few magazines, a TV that might let you watch something or might not.
The staff, from service to sales to ownership were always friendly and helpful, willing to chat when things were slow, let you test ride a potential purchase. I even 'test rode' a bike to retrieve my wallet once when I stupidly left it home.
They even assisted me loading the bike onto the trailer when I moved.
Good folks all around.
