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April 2023 by Julius Benik
Very poor customer service and no clear communication with customer, wasted 30 days trying to refinance a loan for my business underwriter likes to disclose stipulations at the end of the application process that does not make financial sense for my business, should have been disclosed at the beginning of the loan process. Went to competitor and was approved within 24 hours and on top of that employees in bank tend to be rude and short with you from time to time.
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April 2022 by Jenny Craig
very frustrating when the # i have and what is listed on you r website does not work--
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October 2021 by Ed Barth
First time at this branch. Very friendly staff. Easy in and out.
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December 2018 by Rob Saldutti
Stephanie Emery, was fantastic in helping me today, took her time and couldn't have been nicer. First time to be in that particular branch. Best service I've ever had.
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December 2018 by Kathleen Frank
It was incredibly easy to open my (free) business account. Since then, I have moved my other accounts over to this branch, mainly because of the excellent customer service (thank you Jennifer) and no fees. Very happy customer.
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December 2017 by Thomas W.
I have been a member of Iberia bank since they bought out Century Bank. I have found them honest and truthful in all their dealings. I have not paid fee in over 10 years. They have competitive rates for personal loans and Equity loans. I have not looked into auto loans with them.
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October 2016 by Fred Packwood
unless your a very wealthy retired person, THIS BANK IS NOT FOR YOU!!!!! and especially if your a small business owner, DO NOT BANK HERE!!!! these people are trained to rip you off with hidden fees and double talk. None of them can figure out there online systems and the 800 number is worse. the most depressing thing is the arrogance, you are nothing to them and its very clear....
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August 2016 by Fred P.
Ouch! Please don't bank here this is another one of those regional banks that makes the bulk of it's money off of ridiculous fees and penalties. They tell you that they're there to help you but they can't do anything for you and then they refer you to an 800-number that almost never works. Their free checking scam will cost you anywhere from $200-$500 a year.
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March 2016 by Scott Coats
Outstanding service. Moved all of our accounts to Iberia Bank from BifA and BB&T. Couldn't be happier.