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November 2023 by Leticia Hall
Beautiful and relaxing place very nice people
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October 2023 by Stephanie Vazquez
The Salon Manager was RUDE very Unprofessional.
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September 2023 by jeanie marley
Made an appointment online and showed up 30 minutes early because it was the start of the day. Sat for 45 minutes and no one acknowledged I was there. I was the only one there. Won't be back. No wonder Penneys is going under.
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August 2022 by G.M
Carl is the BEST! I came here for a haircut and he really did style my haircut how i wanted. My haircut really surprised my husband and said how beautiful i look. He really did an awesome job! I will be looking forward seeing him for my next haircut. Highly recommend this place.Service: Haircut
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June 2022 by Babbling Brook
DO NOT GO HERE! Worst place EVER!Terrible stylists, attitudes, and management. THEY DO NOT GIVE WHAT YOU ASK FOR!Prices online wrong! Price quoted on phone wrong since the stylist Pan had her "own prices" handwritten. Pan is the worst stylist I have encountered in my entire life! She pretends to listen but doesn't and does what she feels like vs what you ask for. Horrible stylist!Asked for highlights and a trim. They will not give you what you ask for! She had this idea to go "faster" by dying the top of my head only. I said absolutely not, highlights like I have, touched up. She said she would (liar) but instead she decided to dye the top of my head (never had me facing the mirror) and asked me AFTER starting it if it was what I wanted! I was horrified! I had already made it clear it was NOT! Very clear, but she did what she wanted, not what I asked for!Despite it being in the computer she did not give me a simple trim, saying I did not ask for it, um yes I did! Computer showed so. She wanted me to leave with wet unknown color as I could not undo what she started. She did not listen to a single thing!Roughest yanking and pulling, extremely painful. Left with a very sore neck and headache. Asked over 2 dozen times if she could be more gentle, she wasn't!Left with a wet head, no trim, and no idea what my hair looked like as they turned off the lights, saying it was closing time. BAD time management to put someone in front of me.Got to my car in tears. Dye all over my face that has taken all week to try to get off.ORANGE HAIR!! Uneven orange highlights and the top dyed a brownish orange color that does not match the rest of my hair at all.Was told the manager would call me and work on a fix. Natalie is the most unprofessional salon manager I have ever spoken with and should not be employed there. She was NEVER interested in fixing anything and said I had to have orange hair for a month once. Seriously! She called and did not leave a message after "investigating". Instead she did not realize she had not hung up (did not try to leave a message) and left a vile message unknowingly with disgusting language that lasted a minute and a half. Crude, unprofessional, obvious she was not going to keep her word from the nasty rant she was giving someone that could be heard on my voicemail. No interest in fixing the problem at all.DO NOT GO THERE! WORST PLACE AND EXPERIENCE I HAVE EVER HAD! SAVE YOURSELF THE HEARTACHE!Service: Hairstyling
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February 2022 by Sarasota Florida
I could just cry came in for a trim and got to different hair cuts she just horribleService: Hairstyling
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April 2021 by Kaitlyn A.
I had a great experience with Deanna! I needed a trim and wanted to get really light highlights. Deanna was very knowledgeable and suggested a balayage instead of highlights. I'm so happy i trusted her! It came out great and I absolutely love it! Ask for Deanna if you want a great experience for whatever you're looking for!
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March 2021 by Carla M.
This is usually such a great salon so it pains me to write a bad review! But Linda nearly ruined this salon for me. She is extremely unprofessional and seemingly incapable of following even the most simple directions, instead choosing to make her own decisions about other people's appearances that they have to leave with and live with until someone with ears that work can fix it for them. She made plenty of unprofessional remarks about her customer's appearance and styling habits to the point that it felt awkward in the room. If this salon wants to continue to get repeat customers she needs to either be retrained on how to function around human people with feelings or needs to consider going elsewhere.
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November 2020 by michelle dela cruz
Carl is the reason why I love this place. He is amazing and talented and always pleasant. My son adores his hair cut and he calls it "a work of art". The salon has friendly staff and making appointments are easy plus it is conveniently located.
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September 2020 by Marla P.
Went into JC Penny's today for the first time being a new customer, not one person acknowledged the fact that we entered the store, with an associate standing right there, never looked up or even made eye contact with us, browsed the store and stopped into the Sephora cosmetics dept, asked an associate if she could help me, she stated I'm not really familiar with the products, and then I proceeded to ask her if I could see a particular product, she open the box and showed me the tin, I asked if I could see the inside so I would know what I was buying and she said nope, so I said well then I'm not purchasing it unless I know what I'm getting.We proceeded to stroll around and choose some item to purchase, as I was heading up from towards the counter, we passed many associates, again no one acknowledged us what so ever, we decided this is not a place where we would want to spend our money and will probably never step foot in there again, this is probably why they are on the verge of GOB, this company needs to train and educate there associates.
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June 2020 by Brenda H.
Worst hair cut I've ever had...ask for light trim and my hair was butchered, ask for bangs even with eye brows, cut them an inch above, I left in tears , I've cried every day since...
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May 2020 by L Minor
I love the salon here. The stylists are great. Don't know what the negative reviews were about. My Mom and I, both go here, and have always had a wonderful experience.
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October 2019 by K.
Don’t go here!!! Even if it is a last minute thing, just wait, don’t let them touch your hair!!
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November 2018 by Kim P.
I am happy to say they have a nice plus sized section for women. I had to get two button down white shirts for my second job. I had to go to Men's department for them . I was pleasantly surprised when both of them cost 50.00 when I thought they would be 100.
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January 2018 by Jules
Hey, when someone with curly hair says just cut the ends off the back of my hair, just do that. OK? By the way, how pilled up were you?
