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February 2024 by Coquina S.
Worst experience EVER! This company doesn't hold their employees accountable. I went for an oil change and fluid change. The next day my car over heated. No one took responsibility no refund offered. The manager was rude and unsympathetic. It is so sad to see a company take advantage of people.
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February 2024 by Krista Donavan
Dakota was very helpful, thorough, efficient, and extremely respectful as well as the other gentlemen who assisted! Their recommendations and knowledge have been very helpful and I will be seeking future services here when needed!
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November 2023 by Taquan Riley
Mike was great , really helped me and my lady out. Got us in unexpected and late . Thank you.
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November 2023 by John Pearce
I stopped in the Clark Road location to get an oil change on my Honda. I asked them how much and they quoted me a price which was considerably higher then where I usually go take five. When I told them that was too high, the guy slammed my hood down. Told everyone to stop and then told me okay you can leave. I asked him if everything was put back underneath and he said yes everything’s fine. Well I went to take five today and they advise me that all of the bolts on the back of the skid plate were missing. I will be filing a complaint with the BetterU Bure and I recommend you stay as far away from these characters as possible.
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November 2023 by Michael Less
I was really glad the Jiffy Lube facility near me was open on Sunday. The lead attendant was very helpful with my gift certificate and coupons.Services: Air & cabin filter replacement
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November 2023 by Rachel Van Dillen
Michael, Mary & Walter at the Clark road location were great! Fast & Helpful! Will be back :)
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October 2023 by Ashley Dement
Service was completed in a reasonable amount of time and everyone who worked there was awesome! Jermaine was grreat -super friendly and helpful.Service: Oil change
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September 2023 by Michael Goss
Dakota, the manager, nice guy. 1st, Took my own oil in they supplied the filter. $68 and change. No other service. All of their fluid pumps don't work. Could not top off any fluids, or, trans, rear end and could not lube the front end because no grease pump. Why are the doors even open? It's a joke.
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September 2023 by Michelle Mariconi
Michael at the Clark Road location in Sarasota was great. Great follow up. They were very busy and he said go have lunch and we will call you where we are done. He did just that, and didn’t try to upsell. Just did what was necessary. Highly recommend having your car/ oil changed serviced there.Services: Air conditioning
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September 2023 by Andrew Kirkwood
Jiffy Lube exceeded my expectations with their quick and efficient oil change service. The staff was knowledgeable and friendly, ensuring a smooth and hassle-free experience. I highly recommend Jiffy Lube for anyone in need of a fast and reliable oil change.
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September 2023 by William D.
Wife went to the one on bee ridge. I looked at the van before she went. Checked everything, A/F, Trans, Oil, brk fluid. There where no leaks, just needed an oil change. She came back after they changed the oil, and said they said the oil filter housing was cracked. I know it was not, so they broke it and hear is the good part. They noted it was broken before the oil change. AND PROCEEDED TO CHANGE THE OIL, AND LET HER LEAVE WITH A OIL LEAK. If it was broken before the oil change. Why change The oil on a LEAKING broken oil filter housing? MO MONEY, MO MONEY. THEY DONT CARE, DONT USE JIFFY LUBE. HEY JIFFY LUBE, LOOSE MY NUMBER AND DONT SEND ME ANY MORE COUPONS.
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September 2023 by Anonymous Citizen
I haven’t used Jiffy Lube previously but it’s close to my new jobsite so I tried to get in and out in a “jiffy” well…. That didn’t happen. When I got there they told me it would be approximately 30 mins which it was well over an hour to get my vehicle done. Before they started the service one of the employees that kept running back and forth slamming doors came up to me and said that since my truck took 2 extra quarts that the service would be $133 and change instead of the standard price. I told him that was fine and I had a coupon. Once the service was completed he tells me it’s $160. I told him no you told me it was going to be $133 and then I told you I also have a coupon. He said “oh well I can get you to $133 with a coupon” I said no you told me it would be that price prior to me mentioning I had a coupon. So then he said well the best I can do is $124 even though that still isn’t the price quoted minus the coupon. I told him I needed to speak to a manager because my service ticket in the desk showed $133 before the coupon and now I’m getting the bait and switch then getting charged more. So the manager comes in and sets the service ticket behind him and says I’m sorry for whatever he quoted you before but the oil change for your truck is $160, I’m not sure how he got to $133. I told him that he moved the service ticket to the table behind him so we could just look at the ticket and see how he came up with $133. The manager refused to go over the quoted ticket with me and then said $160 is pretty much the standard price for any diesel oil change… even though I’ve never paid more than $110 anywhere else for my truck to get its oil changed. He still tried to debate the price with me then finally conceded and gave me the price originally quoted minus my coupon. This was the worst oil change facility that I have ever been to and will not come back again. This place screams poor management and you can tell by how disorganized and filthy the place is. Organized is efficient and efficient is fast, chaos only leads to issues and loss of revenue due to loss in customers.Service: Oil change
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August 2023 by Tabitha H.
So frustrating! Had the "wrong car" registered with my tag number so after they started, the price went up. Synthetic oil change good for 7500 - 10000 miles. They ask me how long I want until my next oil change. After telling them 7500 miles, they adjust to 5000. Do NOT GO to this location. I am all for paying for good service but this location is a complete rip off. The dealership would have been ~ $30 cheaper. What a joke!
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August 2023 by Dylan N.
Devon was a huge help, very professional and kind. He made sure to give me all the information I was curious about. Quick and easy stop for an oil change!
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August 2023 by Craig Pike
Ive used this location twice now and have had no issues at all. Friendly employees who made recommendation but told it frankly and did not try to over sellService: Oil change