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March 2024 by Rachel
The employees here were respectful, friendly and helpful if you have a question. Seeing so many patients with different personalities is not easy. They leave the issues they had with a previous patient aside and greet you with a smile and help you with your matters. Thank you
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March 2024 by Nikki
Total nightmare, always understaffed.2 whole hours just to do a drug urine test.hire more people. I had to hold my urine for over a hour.
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December 2023 by Raymond Green
On 11/21/2023 I visited the Shade Avenue lab for routine bloodwork. I arrived just after they opened and there were already 7-8 people ahead of me. The staff was efficient and moved people through quickly and very professionally. The nurse that attended to me was very good. I'm a big sissy when it comes to needles. I looked the other way and barely felt anything.
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October 2023 by J
Came in for drug screen, filled cup up far beyond the minimum fill line. When I handed the aforementioned cup to the technician, I said “Keep the change.” She did not laugh.
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August 2023 by Sandra Lloyd
I needed drug screening for job, no appt available for another week so decided to do walk in visit at 2:30. Room was full, but door locked at 3:30 their closing time and staff was polite and efficient even though only one on site. She took care of everyone and apologized for any waits, having smile the whole time. Very professional. I had great visit!
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August 2023 by Marissa Nogiewich
I’ve put off bloodwork for almost a decade because I tend to pass out from it. I first went to this location in March and brought my husband for support. My appointment was at 8:15 and there were two women working and no wait. Unfortunately I don’t know the name of the woman who drew my blood but she was amazing. I told her I was afraid I would pass out and she kept me distracted and was so sweet, funny, kind and efficient. I was able to get through the appointment with issue.I just had another appointment and had to go by myself. The same women who drew my blood last time was the only person working and there were about 6 people waiting when I got there. Even though she was alone and overwhelmed she did an excellent job handling everything and seeing everyone as quickly as possible without making it feel rushed. She’s very easy to talk to and again kept me distracted making the draw easy and quick.Luckily everyone in the waiting room seemed to be understanding but based on reviews it seems staffing is definitely an issue. The woman working there deserves a huge raise for keeping that place going and for staying calm and kind under pressure.
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August 2023 by Brandon Johnson
Set up an appointment on 6/28 for a drug screen for a new client that requires it. Earliest appointment was 7/7 at 1:30. Showed up for appointment on time and waited in car for 15 minutes for text message. After not getting a text, I went inside and there was a sign that said “no drug screening today.” The woman working there, who was very terse, came out and said I need to go to the 59th St location 30 minutes in traffic away. After asking if they can take me, she said “I don’t know, call them.” Of course, they were too busy to pick up a phone and I currently am sitting here with 8 people in front of me.. Something that should take 45 minutes of the day will take all Friday afternoon since they don’t let you know they cancel appointments.
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July 2023 by r S
This is the worst freaking place I ever been.DISGUSTING!! no space to sit, Two techs to do 30 to 40 people.If you don’t appreciate your day and want to waist time this is the dam placed.Never go again!!!
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June 2023 by r smith
This is the worst freaking place I ever been.DISGUSTING!! no space to sit, Two techs to do 30 to 40 people.If you don’t appreciate your day and want to waist time this is the dam placed.Never go again!!!
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May 2023 by Jfsavage
Lunch is 1pm got there around 11:30 front dest desk older lady very rude in front of the patient and mishandling when to take here lunch break I said to everyone what’s her problem they said she miserable! She really need to watch how you talk to people!
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May 2023 by Tony White
Although there was only one lady working and she was very sweet I am a little concerned about my urine test. When I went to put my urine in the little cubby in the bathroom there were four other urine tests already in there from prior patients. I understand she was on her own and there were many people she was trying to attend to, but it just seems like those should be taken out almost immediately so they don’t get mixed up with other patients and put in the wrong files. 05/26/2023 I’ve been to this location several times and they are always nice to me and no problems this just felt like something to be concerned about.
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April 2023 by S S
I give the sweet lady who actually showed up to work today 4-20-23 10 stars. I give labcorp 0 stars. She had people standing in the waiting room, there were so many and she kept her smile snd sweet personality and professional about her. This is not the first time I have been there and only one person was working because someone didn't show up!!!! I don't know if you aren't paying these people enough or what. But I can take my labs elsewhere. I'm not the only one who was very frustrated. Pick it up Labcorp!!!!
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January 2023 by Anthony
First great experience at a lab facility because of the person working the front desk, Leanne. She was organized, acted with urgency, sympathetic, and maintained a very pleasant demeanor. Thanks Leanne, the world needs more people like you.
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December 2022 by George Sosa
It's amazing that they do as much as they do with just 1 girl.Shame on Labcorp and corporate greed not manning office sufficiently.Greed / Profit.....
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December 2022 by Tom S.
Apparently the posted hours are optional. Got an appointment? No worries, that doesn't matter, we'll just stay closed that day and not tell our patients...
