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December 2022 by Nicolette de Louche
Heather, the store manager, was so helpful when we came in with lots of new pool questions. Really knowledgeable, helpful, and trustworthy.
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October 2022 by Ed Barth
Went in to inquire about pool service and installation of a hand rail for our pool.The associate was new and didn't know if they install handrails. According to their website the do install handrails.She did put my name and phone number in the computer and said that someone would call me back in 24 hours.Left with alot of unanswered questions.
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October 2022 by kristen chamberlain
Great service, friendly staff very helpful and honest!
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October 2022 by JP
Always helpful, lots of parts when you need it in a hurry.
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October 2022 by erin georgie
Absolutely a joke. Way to expensive!
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October 2022 by Gary Brooks
Great staff and service
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October 2021 by Susan K
Saw an item online, went into the Sarasota store and they wanted almost 20 dollars more for the item. Showed them the online price and they would not honor. I said I could go home, order it and pick it up in the store. Guy kinda shrugged and said his items may have a different sku number. I will go elsewhere
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October 2021 by Vasik Holy (V-Man)
Should be open at 9:00am, came at 10:30am still closed...
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October 2021 by Joe Vargas
Great place
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January 2021 by Max G.
THIS IS A FIVE STAR REVIEW. If you're reading it, that's very good news. Because, for some reason, every other 5 star review of this location somehow ended up in the graveyard of Yelp's "not recommended reviews". I had no idea this feature even existed. An algorithm decided to throw out seemingly honest, personal and positive interactions with Leslie Pools, and yelp instead displayed negative reviews that seem fake, vague or irrelevant. MY EXPERIENCE HAS BEEN GREAT AT LESLIE'S!And a big reason is because of my interaction with Craig at the Bee Ridge Location. He (and the very busy installers on the national level) bent over backward to try to accommodate my short schedule in getting new pool equipment installed. I made the mistake of going somewhere else for my gear and installation and I regret it. Moving forward I will only be using professionals like the team I encountered through Craig at Leslie's.
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October 2020 by Tampa Mattress Outlet
Called in December to fix a leak in my Spa. Leslies staff told me that they will NOT do pool leak repairs or pool repairs that involve getting into the pool in under 75 degree water.I’m lost as the price quoted would have paid for a brand new ‘dry suit’ or ‘wet suit’ for diving in cold water...... I called The Water Club and they came out, jumped in the water without even a ‘suit’ and fixed the leak.I’ve never experienced anyone turn away business like this.
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October 2019 by Anthony Gagliardi
I was at your place of business waiting for you to open. Once the lady showed up past 9, hey things happen. She went to do her opening duties which is understandable. I gave her some time to get the lights on and so on. I got to the door and and it’s still locked, but I see her in there again preparing for opening. I stood outside again waiting for some kind of acknowledgment, but none. Not a look up to show that you’ll be there to open the doors for your customers and the one that’s been standing outside for now 15 mins past your posted start time. I went across the street to Pinch A Penny and was helped right away and spent $369.04 to be exact. Maybe not a lot of money to you but it would be a nice start do anyone’s business first thing! I would of waited if the lady could have at least made eye contact with me waiting outside your place of business for you to open the door!
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October 2019 by Dave Claussen
The service at Leslie's Pools is fantastic. If you have a problem, most likely they can step you through what you need to do to fix it. Obviously the free water checks are a nice "perk" as well.
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October 2019 by Robyn Estep
They were super friendly and helpful, and gave us some great advice for handling our pool! Awesome customer service.
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October 2019 by Terri Hicks
Not the cheapest prices & not real helpful staff