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March 2024 by Joyce O'Dwyer
As we navigate a 1200 mile relocation, Christian is the “calm in the storm”. She helped us figure out present and future storage needs. She is easy to work with, explains everything clearly and anticipates your next question. She is an asset to Life Storage .
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March 2024 by Matt Watkins
Christian was great and made the whole thing a really pleasant experience
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February 2024 by paul breault
Excellent customer service from Christian at this location on Bee Ridge in Sarasota.
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February 2024 by Adam Wildavsky
Christian was especially helpful.
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January 2024 by Mary Price
Christian was very patient & helpful
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November 2023 by Angela Montalbano
I'm so glad I came to this storage facility for my needs today. Christian was wonderful, funny, helpful, and really made my experience positive. She was busy, too, and she had such a great attitude and handled everything professionally and with care. She seemed to be the only employee at the front desk, but she was happy to escort me to my unit and fully clean it out for me. I was having a bad day and the friendly experience she gave me really brightened my mood. Thanks, Christian ❤️
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November 2023 by Dave Newman
We had a billing issue and Christian called to rectify. She not only corrected the issue immediately but offered some insurance options that were favorable to us. She was delightful to work with and is a valuable asset to Life Storage
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November 2023 by Michael Siegel
Christian was a great help opening our unit today. She is the best!!!!
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November 2023 by Lovefrenchfries Me
The lady is very nice and kind and professional.. christian m. Is very good.
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October 2023 by Martha Duncan
Best customer service ever. Thank you Christian.Also, thank you to Ashley for helping me park for the first time and get my car buttoned up. She was very helpful and went over and above to get me situated.
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October 2023 by Paolo
She is the best at her job because she is always in a good mood and smiling to solve any type of problem. we need Christian in this world we love you
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October 2023 by Marcus Lion
Anthony and Christin were amazing today they really we're efficient and helpful they deserve raises
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August 2023 by Brian Craft
I've used Life Storage multiple times and had amazing experiences. However, this location has been a headache from the start. The facilities are poorly maintained. I've tried twice this week to access my units, but the gate system won't grant me access. Both 8-digit codes for my units don't work. Despite following instructions to add zeros, I still can't get in. Acquiring a second unit added more frustration. It's in a separate area with no map to find it. We wasted an hour looking, only to realize there was no lock inside (which we paid $19 for). We had to buy one, a hassle after moving. Management is unreachable, and there's no on-call service despite ongoing issues. The so-called "temperature controlled" units are 85 degrees, and the place is unsightly. Traveling there and having no access with no one to contact is unacceptable. It's unclear if they don't care or are understaffed, but I just want access during posted times. Many Life Storage locations are seamless and helpful; sadly, this isn't one. Avoid it completely. It cost us time, energy, U-Haul fees, and tons of stress. Waiting on hold with corporate for 20 minutes now. Save yourself and stay away from this place.
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August 2023 by Brian C.
I've used Life Storage multiple times and had amazing experiences. However, this location has been a headache from the start. The facilities are poorly maintained. I've tried twice this week to access my units, but the gate system won't grant me access. Both 8-digit codes for my units don't work. Despite following instructions to add zeros, I still can't get in. Acquiring a second unit added more frustration. It's in a separate area with no map to find it. We wasted an hour looking, only to realize there was no lock inside (which we paid $19 for). We had to buy one, a hassle after moving. Management is unreachable, and there's no on-call service despite ongoing issues. The so-called "temperature controlled" units are 85 degrees, and the place is unsightly. Traveling there and having no access with no one to contact is unacceptable. It's unclear if they don't care or are understaffed, but I just want access during posted times. Many Life Storage locations are seamless and helpful; sadly, this isn't one. Avoid it completely. It cost us time, energy, U-Haul fees, and tons of stress. Waiting on hold with corporate for 20 minutes now. Save yourself and stay away from this place.
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July 2023 by Sean Channey
Great experience, clean and organized. Christian was awesome, very helpful and knowledgeable. 24 hour access available! Thank you for your help!!