-
February 2024 by Spoofy S.
This is a horrible place, too many associates just roaming around pretending busy but doing nothing. Standing in the flooring section and the personnel assigned was called but no one came.
-
February 2024 by Alan N.
Vinyl flooring installation Contracted with Lowe's for a complete job, measurements, purchase of goods, and installation. Absolutely pleased with all. Special shout out to Cam in flooring and Eryk Szulborski installation. Good value for those in need of flooring installed. Eryk was prompt, professional an excellent craftsmen. He walked us through the project discussing installation options. As a result we were able to return unopened parts not need. Highly recommend Eryk for his installation expertise, cleanness and understanding our approach. You can see by the photos the level of detail matching up the planks, 1/4 round and transitions.
-
January 2024 by cathy muldoon
Always Very helpful-
-
January 2024 by Austin
Absolutely terrible return process I came in telling the associate that I am returning a gift and they sent the return back to the original buyer and they can’t cancel their mistake, so I just lose. I came in looking to purchase a lot more than my gift card and my return, and it was all destroyed by a terrible employee working in return department. I wasn’t looking to spend more and more money just because she can’t do their job right so they took the return. I lost the money and you lost a bigger purchase. Notably working in retail for 10 Years in the past, I would suggest teaching your employees when they take a return to try and keep the business in the store. Have them ask the customers If they would like to purchase something else, so Lowe’s can continue to make money rather than just let the customer take the return and ship them on their merry way just so you don’t have to deal with them. Your attitude was shown that not a single customer matters. Then you grab every other employee to talk down on the customer instead of grabbing just the manager to clear this up. You don’t grab three people to talk down on one. You figure out your mistake and how you can best serve the customer.
-
January 2024 by K P.
The absolute worst service I've experienced. There are no knowledgeable employees in this store. Employees in the appliance and countertop departments just sit around on their computers and you have to approach them in order for them to help you. When you get their attention, they don't know anything about their departments. They don't even stand up to help you. Calling to cancel an order is just as bad. Customer service person "assumes the charge will come off your credit card." This store definitely needs new management.
-
January 2024 by isaac tranquilino
Good stuff
-
January 2024 by Rick Yanketis
Great store, Great service
-
January 2024 by James Hafey
Pro services is awesome
-
January 2024 by Bob Supe
Walked in door and an employee see me holding a bolt. He made an assumption and said 14! He was right, new bolts were on isle 14. That was easy.
-
January 2024 by dale bartush
Great and always one close to job sites
-
January 2024 by Andres Marin (Xarna)
Nice place good attention and good price
-
January 2024 by Rick Whissell
Help, if you can find anyone who doesn't say, "this isn't my department ", is useless.What happened to paying 'handipeople' to help navigate their projects and the store?
-
January 2024 by Michael Burner
Check out the selection of plants! Healthy, affordable.
-
January 2024 by Gerard Ferrer
I recently purchased a stackable washer & dryer and was amazed how quick and easy it was! Robert assisted me in finding the right model and at a reasonable cost. He knowledge and expertise was very helpful. Good Job Robert
-
January 2024 by Rich Burns
Great for Veterans