Macy's, a well-known department store established in 1858, is recognized as the Great American Department Store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Besides clothing and shoes, the store features a variety of housewares, gifts, and furniture in select locations. Shoppers often praise Macy's for its friendly and helpful staff, who are willing to assist customers in finding what they need. Many mention staff members like Karina, Michael, and Lil, noting their professionalism, patience, and caring attitude. Customers appreciate the personal service, feeling treated like they have a personal stylist or shopper, which makes shopping more enjoyable and less stressful. Some reviews highlight the excellent gift wrapping and convenience of not waiting in long lines. The store's wide selection of clothing for all tastes and its quality merchandise create a positive shopping experience. Macy's staff consistently go above and beyond to ensure customer satisfaction, making returns and inquiries smooth and efficient. Overall, Macy's is seen as a store that offers a first-class shopping experience, with staff who genuinely care about helping customers find what they want and making their visit pleasant.