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October 2023 by Jay Miner
I visited this location to pick up another long term rental for a company that does a lot of business with Penske on multiple long-term rentals each year. There were some hiccups with inventory management which our representative Nick was able to smooth over for us, even on a busy weekend day. Put in good work for us when he could have sat back and claimed it wasn't his problem. Thank you!!
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October 2023 by Cori Kurtz
I rented a truck from this team and ended up, needing it for longer than I thought due to the weather and had the best experience. Nick were polite courteous and offered the flexibility I needed. It was an excellent experience. I would definitely use them again.
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October 2023 by Rebecca Dickerson
I rented a truck from the 26th CT e. in Bradenton Fl. a few weeks ago and I must say I was extremely pleased with my experience! They worked with me on the price to get my rental cheaper without asking. They were extremely polite and professional the whole time. The truck itself was equipped with rear view camera making it much easier to navigate.. I would definitely recommend them to anyone looking to make a smooth hassle free move.
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September 2023 by Lyndon Yoder
They're always very busy but they get the job done for us. Their technicians are the best and they go the extra mile and get the job done.
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September 2023 by The MILLS
I never like to judge a business when things go right. What do they do when things go wrong. And this Penske is outstanding. Everytime I might have a issue. It's made right. My company uses Penske. And I use this office in my personal life. They are outstanding. And I highly recommend them...
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April 2023 by Drifter
Took truck in for PM nobody talks to you really they make you check in yourself on some kiosk. Got the Truck back and still had check engine light on and now have a massive oil leak that I didnt have before. If you bring a Semi here for PM double check everything before you leave. I will not be back to this location. Fort Myers is way better!!
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January 2023 by Jason W
Multiple issues! Was called one hour before I was to pick up truck, they said it wouldn’t be ready for at least an hour and a half. I responded that wasn’t going to work because I had movers scheduled to help load. My pickup location was then changed from Home Depot to their Penske location. First thing noted was truck was stripped and not exactly the model for their advertising. Had lots of dings and damage but it was marked on paperwork that it was damage free. Got in the truck and interior reeked of cigarettes. Had to use Lysol deodorant and disinfectant to knock the smell down. Open windows made the travel more tolerable. After loading and departure for the 3500 mile trip started noticing constant vibration at highway speed like it had a bad or unbalanced tire. Made the trip agonizing. Wipers were bad, made windshield hard to see thru, had a nearly constant camera blocked warning and 2x during the trip the brakes locked up which would have been extremely hazardous on snowy or icy roads. Truck should never have been sent out for use. Thankfully Penske made a price adjustment but it would have been irrelevant if the truck caused accident or injury during its use.
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November 2022 by David Tejada
One of the best experiences in renting a truck. I rented a 26’ with trailer towing my Pathfinder. A very big rig to say the least. I off loaded my car, returned the trailer and Penske allowed me to store my truck at their location for a day and a half until the storage facility opened on Monday.The Airbnb I rented in Sarasota was located at the end of a dead end road. I did not want to try turning around that beast of a truck.Thanks to all of your employees for a wonder experience! DT
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June 2022 by Viktor C
Great service. Rented a truck from Oregon to Florida, they gave us a great deal. When we dropped it off at this location. The guy we talked to, Luis, was very nice and helpful and accomodating when we dropped of a trailer first and then the moving truck a few days later. Great customer service from this company and they always picked up the phone when called. 100% would reccomend.
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March 2022 by Rachel Wernicke
Truck was great. We were able to fit everything. The ride to 3 states away was comfy.
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November 2021 by GL Stoneburner
Thank you for making my gruelling 1600mi drive more comfortable with a last minute truck switch out. Super professional and courteous.
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July 2021 by Patrick Whitner
Great service and people, just make sure to book out a week in advance to guarantee your covered since truck rentals are at an all time high!
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July 2021 by Edward A
Good people. Good service.Can't even compare with Penske Sun Valley in Los Angeles.Definitely will be back to service truck here.
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July 2021 by Richard Reinke
Picked up one of our trucks that went there for a battery issue and when we picked it up it had to be jump started as all the batteries were dead
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February 2021 by Heather H
They charged me $140 to rent a truck for 24 hours. Then they charged me dor a handtruck and didnt even include it. I started moving and realized i didnt have it. It was after hours so i couldnt get it that night. they wanted to charge me another $80 even though it was them who forgot to put a handtruck in it.
