-
January 2024 by Nicole Pipitone
They have more things for dogs than cats. But they are very friendly and helpful
-
January 2024 by bennie blueeyes
As an owner of a 65lb. dog, a cat and a 55 gallon aquarium I use to shop here a lot. Then one day during a Premium washing session, my 5 yo daughter had to use the bathroom. They denied us and said their bathroom is not open to the public. I've used it twice over the years. Even for a 5yo. So we packed everything up, got a refund and will not be back. I understand some people are disgusting and probably leave the bathroom a mess, but little kids don't have the ability to hold it like adults. I will shop and wash our fog somewhere where if my child has to go, we can go.
-
September 2023 by Delaney R.
I discovered the glory of pet wash stations (I tell my dog he is having a spa day) and I love not having to bend over a tub or in the shower due to a bad back. The first two washes were great! Clean, sanitized, fresh towels, and a clean store. Today I took my dog to the "spa" and it was disgusting! The towels smelled very rancid (mix of sour and wet dog) and you could tell that the wash basins had not been cleaned. Dog hair covered everything and flew everywhere when I shook out the rolled up towel. I tried 4 different towels, and all were horrible smelling and covered in hair. After I paid, I noticed the floors on the way out were absolutely nasty. There were two store associates there and both were sitting down behind the counter chatting. Ii don't know if there is new management or new associates, but this store has deteriorated within the 3 months I have been going. I will be finding another store with wash basins.
-
September 2023 by selina dieter
They never have enough employees working that will help people that are in the store at the same time I walked in there today could not see any employee three people came in after I walked up front and she took the other person behind me that came in after me because she was the only person and he needed the cash what about me being there for more than 10 minutes before those people I just walked out I did not do business with them
-
August 2023 by Anne Fisher
Really nice and well stocked. Always find what I need!
-
July 2023 by Matt Sanchez
Don’t waste your time or money here. Employee sold my 13 year old a fish but gave her zero instruction on care and also sold her a small tank that ended up killing the fish in about 8 hours. When explained to the “manager” he said she should’ve “googled it” to know what tank to get and that his employee isn’t expected to educate customers on things they purchase.
-
July 2023 by Patti Fige
They are pleasant & helpful. Lots of products to choose from.
-
June 2023 by Amy Snell
Never have I ever met such a helpful young man. From the minute my friend and I walked into the store, Nissi was beyond friendly and full of knowledge. I would shop there just because of him. Unfortunately I am only visiting from Washington state. Pet Supermarket has a very valuable employee!
-
June 2023 by Nancy Dolan
Love this place! Shane and Nissi are the nicest most helpful employees! Its nice to walk in to a place and feel welcomed!!
-
May 2023 by eddy nemeth
The only good manager there is Shane the other manager gentleman was rude I'm very unhelpful if you're going to be miserable you shouldn't be working in a pet store
-
April 2023 by Darin O'Brian
Way way better than ANY other pet store by far! These employees are amazing actually! The guy offered to carry my 30lb bag of dog food to the counter and even again to my car!..The manager Shane was super helpful, nice and just a pleasure to deal with. Just honest caring good ppl in there! Upper management should legit do everything they can to retain Shane! You DONT find ppl like that in the retail setting anymore! Im a customer for life over that experience!. Well done!! Im bringing in my puppy to meet you Shane! See you all soon.
-
February 2023 by Michele R.
Always very helpful ! They care about customers and their pets! They offer discounts and many types of food for dogs, including raw, freeze dried, and kibble.
-
February 2023 by Shari Vanoene
Extremely helpful employees. Nice experience
-
February 2023 by Jodi Antmann
Extremely rude employees. Wouldn't recommend this store at all.
-
February 2023 by Leigh
Nice employee's and informative. Not a big selection but you can order whatever. Love this place!
