-
November 2024 by Brooklyn
I was disappointed with my experience at the bank during my first visit. The staff member I interacted with seemed to prioritize older customers and those who appeared wealthier, while I, as a younger customer, felt dismissed and unvalued. Instead of receiving the assistance I needed with my online banking, I was met with annoyance and given a phone number to call. Overall, I wasn’t given the support that should be expected from a customer service experience. The other reviews speak some truth I guess. How disappointing.
-
July 2024 by Hal wills
Easy in and out. Good sert
-
September 2023 by Lucas Mayrinck
Melissa and Kenyon was pro active and helpful ??
-
September 2022 by Stacey Newsome
Nice location
-
May 2022 by Eric Montefusco
Be careful in this bank because they do sneaky stuff. Worst experience I ever had with a financial institution. Might as well not waste your time going over stuff, because in the end they don't listen and do what they want regardless of conversation. 3.8 stars seems way too high a rating. I wouldn't even give them 1 if I could leave a review without it. Worst tormenting experience in my 60 years of life.Take my advice. Go to another bank if you can.
-
March 2022 by Cindy Taylor
PNC is great. I am especially impressed that they make debit cards in this branch. Twice I have had the magnetic strip on my card stop working and I got a new card the same day.
-
January 2022 by Robert Stettler
Worst service system there is bank caused a serious hardship due to some internal system and once the situation was presented they had the opportunity to fix it with human intervention! Instead of resolution I had a verbatim script read to me. In all my years in the banking industry have I experienced something handled so poorly. Would not recommend PNC to anyone and I will tell this story to everyone whoever asks me about this financial institutionUpdate 3 weeks later and 2 calls to corporate w promises return calls and never received anything and No resolution. Filed formal complaint with Department of Banking.Read every other review I have ever left and all positive reviews for every where else. This place is honestly terrible and as unprofessional as you can get and felt the need to post so other people can be aware
-
December 2021 by B C
Very hard to find ATM machine. It’s on the drive though area next to the garage. It would be nice for the bank to post clear notice of where the ATM is located.
-
August 2021 by Cody Molumby
I lost my debit card so i went to withdraw some money to hold me until the new one came. The branch manager refused to give me my money without a debit card.I provided 2 forms of ID and could of provided 2 more. Its 430 at this time luckily i made it to another branch by 5 and had zero issues. I have been banking with PNC for years. The branch manager at this location needs to be demoted and go back to training. He abused the little power he does have and should not be managing any business, especially a bank!! I thought about closing my accounts right there and banking with someone else. He is a bad look for PNC!
-
December 2020 by Robert Gregory
Great friendly service
-
July 2020 by Ron Kulich
They really helped me out with my home loan.
-
March 2020 by Veronica Grace
The notary took 30 minutes to make an appearance.
-
June 2019 by Miki Kimi
Don’t expect to be treated with courtesy and respect here unless you are filthy rich.
-
August 2018 by Nury Dominguez
Don't expect to be treated with courtesy and respect here unless you are filthy rich.
-
July 2018 by Gonzalez P.
Customer service exceptional. I have been banking with this location for several years. A huge thanks
