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November 2023 by kathryn garcia
They have a bunch of very inexperienced, and difficult employees at this branch. my 92-year-old mother was trying to cash her check, and the teller said it was written improperly. When I asked to speak to the manager, she told me I would have to wait at least 15 minutes to do that. I then proceeded to another PNC branch where I was treated professionally and the check was cashed without any incident… I do not recommend this bank.
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November 2023 by Eva Chester
Took time off from work to come in and change my name on my bank account since I recently got married. Got at the bank at 4.40pm. Shouldn’t be a big deal. Was told I need to make an appointment because everybody that can help me are busy. Will never be coming back
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September 2023 by Joe Lurker
This is the most poorly managed PNC branch I've ever been to. Neil is an incompetent buffoon who is incapable of performing the most menial tasks in a timely fashion. But I guess I shouldn't have high expectations for a lazy affirmative action case.
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January 2023 by David Marshall
Had an appointment Monday 9 am on 1/2/23 only to find branch closed
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January 2023 by lindsay wiegele
The wait is absolutely ridiculous at the outdoor lanes. Spent over 20 minutes waiting.
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January 2023 by Angie Evans
They need more tellers. Would be nice if they were open on Saturdays also. I love the people who work here! They are great and do their job as best they can. I personally am looking for a better bank with better interest rates.
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August 2022 by Noble Savage
Wickedly understaffed!!! Often only one teller and one manager, so the wait can be substantial. Also I’ve been turned away because the one person behind the glass didn’t think she could get to me before closing… closing was well over an hour away. Also also, good luck trying to make an ATM deposit after hours!!! I’d say good 80% of the time it won’t accept any deposits… other times it will only accept either check or cash deposits. Been with PNC most of my adult life… never encountered a branch like this!!!
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August 2022 by Stacey Newsome
No lines
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July 2022 by Christina or Tina
We went to this branch on Fruitville Rd. to open a business checking account. We were greeted as soon as we walked in by a teller. Theresa took us to her office to start the process. She was very friendly, helpful, and seemed to genuinely care. She was not the person who does business accounts so she passed us over to another lady who usually works at the Siesta branch. Madeana was also super nice, and she helped us get our account set up quickly. She explained all of the services available as well. I opened an account at Chase not too long ago and it was over a 4 hour process. Now I'm thinking about switching all of our accounts over to PNC.
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June 2022 by M Wolfe
This bank is horrible.I have spent 4 hours trying to get them to do a simple task, automatically take out the safety deposit box rent out of my account.There is never anyone there that is "authorized" to do that or anything else. It is a shame that PNC took over RBC. It was a good bank when it was RBC.
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May 2020 by Clay Furr
Great customer service from truly nice people is the reason i keep banking here.
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March 2020 by Danny Bodman
How can you have a branch in this large of an area that’s closed on Saturdays major inconvenience
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May 2016 by Chad Smath
Best bank i have ever delt with.. very personal and they are outstanding with fraud fixes.. cant say enough about this location. Always get 5 star treatment there.
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September 2015 by Gina May
I've really never had a problem with PNC. I wish they had more locations and I don't like how they charge me if I transfer too many times...but I think that's a bank thing. Otherwise...I got my new debit card 2 weeks before my old one expired, Their credit card rates are great for members and I always feel welcome when I go inside or call. I had fraudulent charges on my account while I was overseas and they helped clear it up for me with no problems.The app is great too. I'm going to be with them for a while.
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March 2012 by A Google User
This bank is awful. The phone number on the PNC website doesn't work. The online banking only lets you see one account.. Their systems are broken.