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November 2023 by Daniel Hodges
The whole experience with PODs worked out well. Louis picked up the empty POD quick and easy. Would recommend to others for moving services.
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November 2023 by SugarDaddy
Everyone I have interacted with at the SARASOTA POD company has been AMAZINGEli was an absolute pleasure to work with when booking the PODEd helped me work out some specifics for the delivery and was extremely efficientLouis the delivery driver was a master at maneuvering the POD into place and a great guy to have met.HIGHLY RECOMMEND this company
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October 2023 by Katrina M
The driver who dropped off the POD, Louis M., arrived within the delivery window, gave us helpful tips for packing the POD, and was able to get the POD exactly where we needed it.
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October 2023 by Melanie Stern
PODS was extremely easy to work with. I didn't even have to be at home for delivery or pick up which made my life so much easier. Their local staff was friendly. helpful and explained the process in a detailed manner. They were able to assist me with all my storage needs and took the headache out of it. Gil was super helpful during the delivery, after storage. He made sure the 2 containers I had fit in the space provided and made the process super easy.
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September 2023 by Samantha Aviles
Honestly if I could give them zero stars, I would. The absolute worst. They delivered my pod a whole day late, without contacting me. I had movers coming the next morning. They finally drop the pod the next day and put it the wrong way and butt up to the garage so you can’t even open it. Was promised by customer service that someone would be there the next day to turn it around as I had the movers coming back on Monday. Well they lied and they’re not open on Sunday. Sunday I call again and they say someone will be out at 7am Monday. Monday comes and the movers are scheduled for 9am. 8am and no pod company. I call and they tell me they’re scheduled for 2pm even though I was very clear that I needed it done first thing. They told me oh well. Schedule can’t be changed. I used Packrat as well and they were great! No issues and I would highly recommend them. Pods is awful!!!!!
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September 2023 by Rae Turner
I was impressed! Louis made the whole process look easy! He explained every detail to me even things I had not thought of.
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August 2023 by Christina Laine
Louis Marrero is the best! Very professional! Louis called to let me know he was on his way and would be here in a half hour. He worked to get the stuck POD door open in the rain and moved several things in my POD out of the way into the garage, so it would be easy for me to open the door myself once he completed the delivery ? Louis Marrero went the extra mile, ?? Louis!
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August 2023 by Brando Quarles
Louis, was my driver that delivered my Pod. He was friendly, knowledgeable and professional. He called me to give me his ETA and to verify I was prepared for his arrival. He arrived, surveyed the area and explained his recommendation for the placement of the Pod. After placing the unit Louis explained how the unit locked and gave me tips on packing, warning of overpacking and suggestions for "opening & closing" the door when reaching my destination! I was very fortunate to have a "service first" delivery person, thanks Louis!!! I would highly recommend him and I hope my driver on the other end will rank as well as Louis!
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August 2023 by Darren Ferrell
PODS is by far the worst company I have ever unfortunately dealt with. Their customer service is despicable from the start. They will not give you a quote online and insist that you call and sit on hold for an hour for no reason. It's a scummy tactic. Don't worry it gets worse. Anytime you need to access your belongings you again have to call and sit on hold for an hour and they will only allow you access to YOUR belongings depending on if they feel like working that day.Hiring PODS was one of the worst mistakes of my life. They charge a fortune for the worst service possible and then deny you access to your stuff unless they feel like it and you've called 5 times and waited hours on hold.
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August 2023 by andrew kennedy
Louis was great! On time, efficient, and knowledgeable. Gave me great advice on packing my pod as well as what to watch out for when the pod arrives at the final destination. This is my 3rd move with pods and I always recommend them to my friends.
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August 2023 by Kim May
I had the pleasure of meeting Louis Marrero who treated my Pods, belongings, and home not just professionally-but personally. Dropping our 16 ft Pod unit off was a challenging situation due to the nature of our drive and recent move. He took the time to determine the best course of action and explain to me what to expect from each. I trusted his knowledge and skill and went with his recommendation. When he was finished…there wasn’t a single blade of grass disturbed. Thank you Louis!!!!!
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August 2023 by Jen Mckinney
Louis Marrero was prompt with the delivery and gave me a heads up on his way. Everything was in great condition despite being moved across 5 states!!This was so convenient and I would make the same decision five times over.
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July 2023 by Elena K
I had a really great experience with PODS in Sarasota. I want to especially thank Louis Marrero, the driver who delivered our POD. He was very knowledgeable, friendly and professional. Those of us who have trouble parallel parking a car, myself included, will marvel at this guy’s skill of parallel parking a large metal container just perfectly. I am very grateful to Louis for making my moving experience a little bit brighter.
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July 2023 by Jennie Harrison
I got my delivery as promised and the driver, Louis was professional and informative. This was my first experience with pods and so far it’s been very positive.
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June 2023 by Michelle avin
Our driver was amazing. Went above and beyond his job. Talked us through all the steps and even stayed to give us useful tips and tricks about loading and unloading the pod. Louis Marrero you deserve the recognition and a raise. Thank you for helping us start our move as comfortable and as helpful as you could. ?
