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March 2023 by Alexandra Halpern
Thank you to the gentleman that made and honest recommendation about the goodness of the Thomas Farms ground lamb. It was delicious.
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May 2022 by Wil Ashcraft
Nice place
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November 2021 by Cecilia Volkman
Publix + liquor store=yes please! Super organized just like the grocery store.
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September 2021 by Seemore butts
No hard liquor
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June 2021 by Joe Bruno
Since the pandemic, customer service at Publix in Sarasota was has gone steadily downhill. Today they had eggplant rollatini on sale in the Deli section. I asked four women working in the Deli section where it located. All four amazingly didn't know what eggplant rollatini actually consisted of (of course, none of the women were Italian), but one them did point out where it might be located. I wrote a letter of complaint to Publix, and they sent me back an impersonal and non-specific form letter that they still would've sent to me if I had hit by a flying ribeye in the meat section. So much for personal customer service at Publix. The letter they sent to me stated: Dear Mr. Bruno, Thank you for taking the time to share your experience with us. We regret that we have failed to meet your expectations. We would never knowingly disappoint our customers and we appreciate the trust you have placed in us to address your concern. Our goal is to offer our customers the best shopping experience possible. This includes providing premier customer service through knowledgeable and friendly associates and delivering products and services our customers are looking for in a clean and friendly environment. We apologize that we fell short on our commitment. Our associates receive continuous training throughout their careers at Publix. By bringing this matter to our attention, we are able to use this opportunity as a teachable moment. Thank you. Your concern has been forwarded to the appropriate manager for follow up training with the associate. If we may be of further assistance in this matter, please do not hesitate to contact our Customer Care department at 1-800-242-1227. You may also contact us via email at www.publix.com/contact or write us at Publix Super Markets, Inc., P.O. Box 407, Lakeland, FL 33802, ATTN: Customer Care. Please be sure to reference your case identification number. We look forward to serving and meeting all your future needs. Sincerely, Jonathan Customer Care
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April 2020 by Joseph Kobierski
Can't believe publix are letting people in the store without masks.its unbelievable.come on CEO'S??????????? pluss you should give customers gloves when handling fresh produce.??
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December 2018 by kay grimes
Looking for ginger beer. Moved it again. Go to customer service. Where did you move the ginger beer? The gal gets on her phone, says isle 17 at the end. No isle 17, only 16 isles. Nice young may says isle 12. Ugh, not a pleasure.
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October 2018 by Ken Allen
Great store & service
