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February 2024 by Matthew L.
I waited 30 minutes for a sub with one person ahead of me in line the lady said she was over worked and was transferring because the managers did not help her. She was a very hard working employee did a very good job handling herself appropriately under pressure. DO BETTER PUBLIX Managers, and corporate!!!
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January 2024 by Norbert K.
It's been decades since the last time I was in a Publix ... and none as nice as this one. The store is very large, bright and airy. Shelves and department cases were well stocked. Prices were pretty good. P pAssociates were friendly and helpful finding items. There were few few shoppers on a Thursday afternoon.
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January 2024 by Ashley Phillips
Incredibly rude pharmacist. Pharmacy was unable to fill my prescription and she was very rude about it both times I visited. Will not be trying this pharmacy again after this experience.
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November 2023 by Bridget Johnson
The staff was awesome. I have been injured since 2007 and worked for government 20 years. Had to switch pharmacy. They was very helpful. I’m still able to go to work because of them and not missing work. It helps my whole family .
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September 2023 by Nik H.
I came in and purchased about $82 in items but the self checkout machine ran my card for $60 and some cents. I kindly asked the gentleman working the self checkout to take the items off so the authorized amount would cover it. No, instead he suspended the entire transaction. I went to pay with what I had on the card before I entered Publix and it did not authorize and saw the funds were taken out. Went to the customer service desk and explained the situation and was told there was nothing they could do about it. This was my family dinner for tonight and it was ruined because there was nothing they could do about their mistake.
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September 2023 by Sarah Lynn
Hit or miss with this location. Sometimes the window lady is nice and some times the lady who works drive thru is short and manners lacking.
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July 2023 by Michael L.
Modern and welcome addition toa once isolated community. Thishuge store has a well organizedparking lot and cart return area.There is a separate exit and entrance.The in store coffee shop with adjacentdining is similar to Whole Foods.There is self checkout option and thestaff was decent.The usual nearby Chinese restaurantis China Taste University Walk.
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December 2022 by Janice S.
I just had the most disappointing encounter with the manager of the store. To his credit he did keep smiling when he told me that the prime rib roast that I ordered for Christmas was not there. But he offered NO apology and told me to take a Boneless NY strip roast from the case. That is not what I wanted nor what I ordered. It was clear that Publix has absolutely no interest in customer service. They have a monopoly in Sarasota and they don't need my business. Finally one of the workers in the meat department offered me HIS prime rib roast that he had in the back. Hmmmm. How many more were there? Terrible service and very disappointing. NEVER shopping at Publix again. Whole Foods here I come.
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November 2022 by S McAllyster
I understand being understaffed, but when you tell a patient who is sick and waiting on medication that it will be 30 minutes and two hours later, you tell them that you still need more time that is unacceptable. This is poor management and incompetency especially when there are no other people picking up or dropping off
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July 2022 by Tom Valinth
High prices, eggs milk water
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June 2022 by Marc Bicking
Pass on the Popcorn Chicken. Waaaay too much breading...too little chicken.
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April 2022 by Steve Gunderson
I have had lots of shots. These folks do it better than anyone. No pain....all gain.
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April 2022 by Marc Schwartz
I asked where the Passover section was and they showed me all the price gouging stuff the had, but I expected that, what i didn’t expect was 10oz boxes of matzo that was marked NOT KOSHER FOR PASSOVER!! Shame on you!!
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June 2021 by Joe Bruno
Since the pandemic, customer service at Publix at University Walk in Sarasota was has gone steadily downhill.
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April 2021 by K M.
Visiting here and Publix did an amazing job keeping us informed about missing grocery items , other items to replace what we ordered and when the delivery would arrive. Highly recommend!