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June 2023 by Charlie Knoch
I called the pharmacy and asked the registered pharmacist to explain in detail the potential side effects of a certain medication and in my educated opinion she was unable to embellish from my questions. She gave me 1-2 word answers which led me to believe she either couldn’t be bothered or perhaps wasn’t as familiarized with this medication as she should be. So….that’s not very impressive for a professional, I’llLeave it at that.
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April 2023 by Michael A Cossey
The nicest Pharmacists prompt and understanding.
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February 2023 by Anita Hodson
Staff always willing to go with me to find item.
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August 2021 by Sam L.
Decided a while ago that this Publix wasn't worth stepping into based on customer service issues. But today I realized I can't even order curbside pickup. I didn't know that when you order chicken wings you get the feathers too. One odd is understandable but multiple chicken wings were inedible. Yuck.
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June 2021 by Joe Bruno
Since the pandemic, customer service at Publix in Sarasota was has gone steadily downhill.
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May 2021 by Alan Wilson
I went here for my COVID shot. They were very prompt, efficient and competent.
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March 2021 by Carolina España Nock
Very friendly people very helpful
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March 2021 by Michelangelo Nock
Thank You for always providing me with a great experience in shopping, Publix and staff represent the highest standard in Hospitality and Customer Service.
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July 2020 by Junius R Clark Iv
i have been here in SRQ for 90 days and been to publix 81 times
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June 2020 by Tamara Solum
I was to get the second Shingles shot in the series. I called three weeks ago and was told I would have to wait on site for two or more hours during COVID. They would not put me on a waiting list and let me come in an hour. They suggested I try then next week. When I called the next week I was told no one could give me the vaccination and to call back the following week. My husband checked again this week and was told that I should call again, pharmacist needs to have the vaccination available. I went to dermatologist today with a rash. Guess what? I have Shingles! Thanks PUBLIX! Not acceptable.
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May 2020 by KP M.
You will find the worst cashier in the world in this publix. SUZANNE wasted two hours waiting for them to fix their error by collecting my order. terrible service!!!!!
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May 2020 by Silent B.
I will never forget the abomination of an employee "Jona". Just had a very dissatisfied experience. My mother and I are Shipt shoppers and I was there with my mother doing two orders , someone working there named "Jona" a rude male employee left the girl who was checking out the order when he was in the middle of bagging my order to do it by herself !!!! Then one of the orders was not authorized so I had to contact Shipt, and when I wasn't looking Jona moved the whole cart behind where they keep lottery tickets and cigarettes without even telling me. I had to ask for the things back from the man who was working there, then Jona runs behind the counter and starts helping that man to make himself look busy but actually mixed up the orders so we had to switch things back. We tried to correct him but he snapped back "I'm working on it- Mmkay!" In a rude tone. In the whole process Jona gave us dirty looks and said "Bless your heart!" and "You have a blessed day!" Accompanied by an angry smile. We pointed it out eventually when he was being so sassy we couldn't take it anymore and said he needed to stop and he denied being rude in the first place. I have shopped at that Publix for over 15 years and I have three people in my family who have worked for the company and one of the things I always respected is the value towards customer service. Never in a decade and a half have I seen such rude behavior! We reported it to the manager and they didn't do anything about it or apologize. I plan on writing another review about how another time my mother was robbed in their parking lot and they lied and said they had no cameras and didn't even call the police! Hope you're reading this Jona!
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December 2019 by Paul P.
Friendly service, lots of variety and quality of foods. This is a super successful chain expanding to other locations.
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November 2019 by Bob Wire
This place used to be good, and it is good if Stephanie & Marcy are working. They know your name. When the new people are working it is slow even if there are no customers. The last time I went there she has me going from key pad to key pad like it was my fault she didn't know what she was going.
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April 2019 by Ana Lerida M.
I seriously love this Publix and the people that work there. The customer service is extraordinary and the employees are there to WORK. The lines for the cold cuts move fast, cashiers are efficient and kind. I live just off of University and to the Publix down the street from my home is torture to shop at. I think it's important to show appreciation when it's due and the Publix off of Fruitville &Honore certainly deserves some respect.