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March 2025 by K Dean
I would give 0 stars if I could. Employee entered the wrong lab order and Quest has been refusing to correct my bill for hundreds of dollars for over a year. My doctor even reached out to them with the correct lab and they are refusing to correct it. When I talk to them on the phone all they say is "we can't change the order." How convenient. They are violating my Right to Accurate Billing, Right to Have Errors Corrected, Right to Appeal, and Florida’s Patient Rights & Consumer Protection laws. I've been left with no other option than to report them to the Better Business Bureau (BBB), the FL attorney general’s office, and the Consumer Financial Protection Bureau (CFPB). Do NOT use Quest Diagnostics. I highly advise against them as they don't care about their patients whatsoever. You will pay the price for their incompetence.
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March 2025 by Megan Phelan
Going in on a Saturday an hour and a half before close as a walk in and assured you will be seen in 30 mins, only to be told 10 mins before closing that you WONT be seen is absolutely ridiculous. Get your ish together. We could have gone somewhere else!!!!
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March 2025 by Kate Bernard
I had a very disappointing experience at this medical office. The blood draw was done roughly, and the tourniquet was applied too tightly, causing discomfort. When I asked where I could access my test results, the staff member said she didn’t know. Additionally, I was told that I needed to pay for the tests on the spot, even though my insurance covers them. The overall professionalism was lacking, and the appearance of the staff member was unhygienic. This level of service does not meet the standards one would expect in a medical setting.
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March 2025 by Michael Romig
Arrived 25 minutes early and text link would not let me check in. Finally checked in at appointment time and there were 3 people with the same time ahead of me. Then waited 30 minutes to be called. Why even have an appointment system if it means nothing, worse than a doctors office.
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March 2025 by LESLIE MANSOUR
Quest on cattleman was fast and efficient and very clean. Phlebotomist was excellent .
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March 2025 by Kenneth Kazia
Easy Peasy in and out very professional and organozed!
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March 2025 by Paul Shepard
One of the very worst experiences I have ever had in the healthcare space. “Automated” patient check-in was a total fail leading to a missed appointment and another day spent online and on the phone trying to reschedule. Once I was seen, a simple 1 tube blood draw resulted in a needle injury that lasted for a full week. My veins don’t roll and I’m in the gym 3 days a week; a toddler could drawn my sample.
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March 2025 by Mike Scarborough
Recently in need of a simple blood test I first visited Lab Corp. Two different locations near me were not impressive; difficult to find anyone to speak with. I then went to Quest on Cattlemen Rd as a walk in. The office was bright, clean and efficient. The check-in is all electronic and I was given an appointment for 45 minutes later (just enough time to visit Home Depot). I was taken in at precisely the appointed time and my lab tech "Dayana" was wonderful! In and out in 20 minutes, so can't say enough good about Quest Diagnostics, at least for this location.
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March 2025 by Naty Gomes
Very good experience.
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March 2025 by Kim Noyes
I made my appt on the website and I received a text with a link to click on when I arrived. The whole process was super easy and super fast And all those that work there are just very kind and patient
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February 2025 by Rachel Hunter
My nerve was hit instead of my vein. My entire arm went numb and is still in pain 3 days later. Poorly trained phlebotomists, I get blood draw routinely and this never happened to me until I came here.
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February 2025 by Lee Lumpkin
I have visited this location several times in the last 10 years. They have always been on time, friendly, and skilled.
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February 2025 by Tim & Lisa H
Quest is VERY efficient. Great staff as always! Quick turnaround.
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February 2025 by Diane Richland
Clean premises. Very friendly and professional staff. Kept on schedule.
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February 2025 by Jack Hobbs
Your tech was very professional and proficient at her job. This Quest service center is the best one that I have ever visited
